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Kenny Ross Mazda - Service Center

North Huntingdon, PA

4.7
255 Reviews

255 Reviews of Kenny Ross Mazda - Service Center

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November 02, 2024

I don’t deal with car dealerships very often so I really can’t compare to others. I knew what I wanted but I wish I would have been shown more options. That is probably on me . Overall the sale experience w More

by geichner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Woleslagle
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

This was the worst experience I’ve ever had at a dealership. I came in for an oil change, they forgot to put a nut back in and the plate and caused my oil plate to fly off and my engine to overheat More

by jeremysanville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Boughter
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

Everything went well except they said they washed my vehicle but when I got home there was dirt and grass on the top of the car and all around the car-the only thing that looked washed was the front win More

by MICHAELLEMALETTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Dalton
Oct 30, 2024 -

Kenny Ross Mazda responded

We appreciate your feedback and are eager to better your return experience.

October 29, 2024

Wish I could leave 0 stars. Refused to acknowledge the issue and did the minimum until I finally gave up and left with nothing fixed after driving 3hrs round trip for the SECOND More

by mdmiller99
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Boughter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kenny Ross Mazda responded

"Mdmiller99" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyrossmazda.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Oct 30, 2024 -

mdmiller99 responded

I emailed you my contact info

October 28, 2024

I am quite pleased with my car buying / trade in experience. The offer for my trade was reasonable right off the bat. The sales staff was courteous, knowledgeable, & professional. More

by tdbevo
Service Time
Recommend Dealer
Yes
Employees Worked With
Chance George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Klippi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Blough
Oct 30, 2024 -

Kenny Ross Mazda responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 27, 2024

They did a really good job in inspecting the vehicle. I will come back next year for sure. More

by Henry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Veitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kenny Ross Mazda responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 27, 2024

It was good. I will go back. Eight, Nine, Ten Eleven twelve thirteen fourteen fifteen More

by nick1986montgomery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Pediger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chance George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Klippi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Veitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Blough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kenny Ross Mazda responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 25, 2024

Purchased my car from Kenny Ross Mazda and couldn't be happier with the experience. No high pressure sales tactics and I was able to do much of it over the phone/online meaning I didn't have to sit in the More

by henderson.mh4
Recommend Dealer
Yes
Employees Worked With
Michael Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Kenny Ross Mazda responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 23, 2024

Very nice people, seeing what they were checking on my car was very informative. And they also came out to explain anything that they were doing. More

by chrissy.3333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Jacobelli
Oct 25, 2024 -

Kenny Ross Mazda responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 23, 2024

Although they were unable to acceptably identify the cause of the abnormal noise emanating from the right rear, my impression is that they performed thorough and logical troubleshooting. The suggestion More

by JGAMBLENSC
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Jacobelli and the actual technician
Oct 25, 2024 -

Kenny Ross Mazda responded

Thank you for taking the time to provide us with this feedback.

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