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Kenny Ross Mazda - Service Center

North Huntingdon, PA

4.7
251 Reviews

251 Reviews of Kenny Ross Mazda - Service Center

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April 22, 2024

I was able to make an appointment the day of and got my car back at the time promised. More

by CRAZYKATIE055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Boughter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Veitz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Kenny Ross Mazda responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 22, 2024

Good customer service! Satisfied with routine maintenance request. Thank you, and have a great day! More

by njmc7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Veitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Kenny Ross Mazda responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 21, 2024

The Service department always goes above and beyond, lou was amazing to work with and answered all my questions. More

by ricky mackey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Veitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Kenny Ross Mazda responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 21, 2024

Clean with friendly staff. They explain clearly what they did. This a a business establishment that defines what a business should be. Everyone makes you feel welcome. More

by MZWEC12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Veitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Kenny Ross Mazda responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 19, 2024

Chance was great working with us to make the purchase. After getting the vehicle home, I noticed something wrong with the rear wiper. Turns out it was loose, and they had me bring it in to fix it. I lo More

by blueyesinpgh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Veitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Kenny Ross Mazda responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 19, 2024

2 hours is too long to wait for an oil change and simple state inspection. The car wash is a positive upgrade. There was confusion over a no need tire rotation. I told listener on appointment none needed More

by PLANETCROYLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea on personnel. Given no name or card
Apr 19, 2024 -

Kenny Ross Mazda responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyrossmazda.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 18, 2024

Was able to drop my car off for an oil change before a weekend trip and then pick it up when I got back. Very convenient. More

by TMAIOLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Veitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Kenny Ross Mazda responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 18, 2024

I’ve always been treated with respect and courtesy by the Kenny Ross Mazda staff. I continue to do business with them because of this. More

by Tony Donina
Recommend Dealer
Yes
Employees Worked With
Joe Woleslagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Klippi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Veitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Roche (Sales consultant)
Apr 19, 2024 -

Kenny Ross Mazda responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 18, 2024

personable friendly ,professional and efficient. Would definitely go back to get our car serviced there More

by markchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Veitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Kenny Ross Mazda responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 18, 2024

Had to take car back multiple times for issues. Air conditioning did not work in brand new loaner Mazda. Did not wash car, they said wash bay has been broken for days. They said my car needs all ne More

by jjpierce08
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Antonio
Apr 18, 2024 -

Kenny Ross Mazda responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyrossmazda.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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