Kendall Toyota of Anchorage

Sales rep. and finance agent were very patient. Hadn’t purchased a car from a deal since 1984. They were easy to work with. Love my RAV4. They kept everything very clear for me. purchased a car from a deal since 1984. They were easy to work with. Love my RAV4. They kept everything very clear for me. More

Aaron is awesome! Thanks for getting me a good deal and I appreciate what you've done. Great experience! I will definitely refer other people to Aaron. Awesome! Thanks for getting me a good deal and I appreciate what you've done. Great experience! I will definitely refer other people to Aaron. Awesome! More

Aaron did an awesome job. Top notch an first class individual! Highly recommend him. Have purchased a half dozen vehicles and this was buy far the easiest we ever had individual! Highly recommend him. Have purchased a half dozen vehicles and this was buy far the easiest we ever had More

I will never buy another Toyota, this dealership lies Got bait & switch when buying, got remote start $795 because they would fix asap, no problems. Problems start 2 remotes, that don't want to work toge Got bait & switch when buying, got remote start $795 because they would fix asap, no problems. Problems start 2 remotes, that don't want to work together, lots of issues. Told different thing each time brought in, (6+), finally told that they can also drain hybrid system, (which now 16,500 miles & none of the electronic voltage system works. Had taken it in for battery dead issues & told it just needed a recharge. Told suddenly that if you don't start a Hybrid every few days it will have issues. WHAT. What if I go on vacation, yes, you will need to have someone start it every few days. WHAT. Told this suddenly. Try to jump a Hybrid, need special cables w/tips, so you can get into the fuse box & attach to a small screw in the middle of a bottle cap size spot. You need special jumper cables. I was told that a manager would contact after my last post. they never did. I had called numerous times asking for manager and finally after 3x got a call back. More

Great buying experience We needed to downsize from our large chevy suburban, but still needed something with good cargo space. We decided on a Toyota 4Runner and Sam Park at We needed to downsize from our large chevy suburban, but still needed something with good cargo space. We decided on a Toyota 4Runner and Sam Park at Kendall Toyota Anchorage helped us make a purchase that fit within our budget. He gave us space and time check out many vehicles before we decided, and he worked hard to introduce us to the features of the new vehicle we decided on, making us confident and comfortable in our purchase. More

Sell Damaged Goods If I could rate this dealership a "0", I would. I purchased a Range Rover from this dealership. When I was taken to test drive the vehicle, I was driv If I could rate this dealership a "0", I would. I purchased a Range Rover from this dealership. When I was taken to test drive the vehicle, I was driven several miles away to a storage lot. It appeared to be in good condition other than a damage to the windshield. The salesman said it would be repaired if I chose but that I should just call it an Alaska bruise. I purchased the vehicle that evening. after waiting 3 hours for paperwork. Bottom line....it was sold with bad brakes. Brakes so damaged that the calipers were bent. The dealership refused to look at the damage pictures from my mechanic who told me there was no possible way that I could have done that damage in the time I had owned the vehicle or the amount of miles I had driven. Very bad customer service and reliability. More

customer service First of all, I hate to shop at a car dealer, it is second only to a root canal. But, we had two sales people, Patrick Carrillo and Arlind Hasipi, he First of all, I hate to shop at a car dealer, it is second only to a root canal. But, we had two sales people, Patrick Carrillo and Arlind Hasipi, help us when we were told by Yang Moua in Service that our 2007 Prius had a hybrid battery die......awful feeling. But I loved my Prius and needed a 4 wd so we bought the 2019 AWD Prius that day. BUT, the new cars are computers and it takes a lot of youth to train seniors like me on the new vehicles that do everything but feed me. Arlind at 22 years old was "my guy" both for my husband and me. We spent at least an hour going over all the buttons, icons, buzzers and lights that dictate whether I go, stop and park. Our family have all Toyotas but the new cars MUST have a young salesperson who knows electronics in order to prevent intimidation of the electronic system. That's it. Patrick was very polite and knowledgeable, not pushy AND Arlind is a boy genius on the Prius systems with patience! Bonus' for both of them. More

No Appointment Required was in need of an oil change for my 2017 Tundra, and called to several service shops in Eagle River, all of them quoted over $100 for the service. I was in need of an oil change for my 2017 Tundra, and called to several service shops in Eagle River, all of them quoted over $100 for the service. I called Kendall's service counter which normally requires an appointment for service, I was told I could bring it in and they would fit it in. Thanks Kendall I needed this done prior to going away for the long weekend. The kicker was with the military discount it was $71. Thanks Kendall from Rich in Chugiak! More