Kendall Toyota of Anchorage

My experience at Kendall Toyota of Anchorage was awesome! Ivana was not only helpful, but fun to deal with regarding my trade in and new pickup. Ivana was not only helpful, but fun to deal with regarding my trade in and new pickup. More

Absolutely deceitful business. I purchased the extended warranty and have had regular check-ups for 4 years with no additional charge. They called me to schedule my 60k mile appointment, so I did and they warranty and have had regular check-ups for 4 years with no additional charge. They called me to schedule my 60k mile appointment, so I did and they handed me a $3000 bill. Not once did they say they were charging me, or that it wasn't included in my extended warranty. I even told the service guy at intake that I have the extended warranty to be clear that it's covered. I've never felt so scammed or lied to by a business in my life. He told me this happens all the time. More

It’s really sad you can hear the Manager Mojo was his name treating his salesmen so poorly. I witnessed the manager degrading one of his salespeople and expected them to stand there and take it. Reflects name treating his salesmen so poorly. I witnessed the manager degrading one of his salespeople and expected them to stand there and take it. Reflects poorly on the establishment, considering they hire “leaders”. More

We had no idea we're buying a truck, we just wanted to take a look. They made it so easy and we had a few obstacles on our end but they helped us around them. Thankyou Kendall Toyota of anchorage ! take a look. They made it so easy and we had a few obstacles on our end but they helped us around them. Thankyou Kendall Toyota of anchorage ! More

My daughter and I were car shopping for her sixteenth birthday present. She was interested in Toyota cars, but we didn’t know anything about the different types of cars. At the dealership, we met the sal birthday present. She was interested in Toyota cars, but we didn’t know anything about the different types of cars. At the dealership, we met the sales consultant, Aaron Nuevo, who was amazing and helped us through the whole process! We did not run into any trouble and he explained the whole process thoroughly. He was able to answer all the questions we had about the new Toyota Rav4 car we decided to get. It was clear he was dedicated and put a lot of effort in making the customer satisfied. I was able to come to a decision without hesitation! We highly recommend sales man Aaron! Overall the experience was smooth, customer service was great, and in the end my daughter loved her new car! - Ami Pyune More

All I can say is that I was very impressed on how my agent, Mr. Aaron Nuevo, was very knowledgeable about the vehicle that I was looking at. He called not even 10mins after I made an offer that same day agent, Mr. Aaron Nuevo, was very knowledgeable about the vehicle that I was looking at. He called not even 10mins after I made an offer that same day and the conversation started from there. He explained everything I need to know about the vehicle and how it will work and where to start, since I am a first time buyer from off island. I felt very secured with him helping me out and guiding me all the way until I got my van. I've been using my new van for almost 2 weeks now and I am loving every minute of it, it was a very smart choice. I want to thank Mr. Aaron Nuevo for an exceptional customer service and Toyota Kendall of Anchorage for helping me out through the process. Giving 5 stars to Mr. Aaron and the Team! More

Salesmen lie, Service Department not helpful at all When I bought my 2017 Toyota Hilander Hybrid, i was assured that the vehicle would be the last that I would own. What a joke. within less than a mont When I bought my 2017 Toyota Hilander Hybrid, i was assured that the vehicle would be the last that I would own. What a joke. within less than a month I began having issues. Every time I took the vehicle in, they treated me like I didn't know how to drive. Maybe when they sold me the $50,000 vehicle they should have taken the time to walk me through it's paces. Or informed me that the Hybrid system MAY NOT Operate under 32 degrees or over 90 degrees weather. WHAT??!!. Or that the remote start that they talked me into, (any issues & they would fix immediately), this was a lie too. It has done nothing but cause issues with everything. Service said to talk to Sales, (they sold it to me), Sales said talk to Service, (they put it in). Then when the battery just completely dies, it is because the key fob was near or in the vehicle. WHAT?:?!!. and that because i only had 16,000 miles after 2 yrs it is because I don't drive it enough. So if I go on vacation someone has to come over every few days & run it for a while, WAHT::::::. Customer Service here is horrible, whether Sales or Service. Never buy a Toyota from them. Now because it is a Hybrid, I have to go there for service. More

Outstanding Customer Service Hayden Kausal was awesome ~ so if you want someone who really works hard for your best interest ~ you can trust that this young man will do anything w Hayden Kausal was awesome ~ so if you want someone who really works hard for your best interest ~ you can trust that this young man will do anything within his power to help you find the car you're looking for. I couldn't have asked for anything more!!! More