Kendall Toyota of Anchorage

Darlene was friendly and helpful. She took care of my payment and paperwork efficiently. Best of all... She acted like she actually cared that Id has a great service experience. Kendall is the best! payment and paperwork efficiently. Best of all... She acted like she actually cared that Id has a great service experience. Kendall is the best! More

VERY PROFESSIONAL GUY MY CAR BROKE DOWN AND I NEEDED VERY PROFESSIONAL GUY MY CAR BROKE DOWN AND I NEEDED CAR FOR A DAY OR TWO I CALLED TOYOTA AND POCHOLO GOT ME IN A RENTAL RIGHT AWAY. RENTAL PRICE VERY PROFESSIONAL GUY MY CAR BROKE DOWN AND I NEEDED CAR FOR A DAY OR TWO I CALLED TOYOTA AND POCHOLO GOT ME IN A RENTAL RIGHT AWAY. RENTAL PRICE IS AWESOME. Very good sense of humor, i woould definetly go back and recommend people to come to you guys. More

Returned to Kendall Anchorage for 10,000mi service (included free with Toyota Care). Service was quick (~1 hr), professional, price was right ;) and included all that I expected (checking fluids & fil (included free with Toyota Care). Service was quick (~1 hr), professional, price was right ;) and included all that I expected (checking fluids & filters, rotating tires, visually inspect brake lining/drum/pads/discs) and something I didn't expect (checking installation of driver-side floor mats to make sure they didn't block accelerator pedal). Those were installed at another place after I bought my new Sienna, but it's nice to see Toyota cares about safety enough to include it in their regular maintenance checks. More

I am not an easy person to deal with - and less than 4 months ago I was buying a Toyota for my son's college graduation. At that point, I dealt with Kendall Toyota, Oregon. It was terrible and I bought th months ago I was buying a Toyota for my son's college graduation. At that point, I dealt with Kendall Toyota, Oregon. It was terrible and I bought the car from Doxon Toyota in WA instead. However - the Alaska people were shocked by my experience - and there has never been a nicer or a more helpful service dept. than the Kendall people in Alaska. Across the board - truly nice, caring and devoted to making the customer happy. I will be buying my new car (a Toyota Camry) within the next two months from them. So - not a statement about Kendall - just about Kendall Alaska - and they are the best. Added comment - Just found out Kendall Toyota has pulled my credit rating twice, without my approval and after I was approved by Toyota Financial. Due to excessive pulls by Kendall -my credit rating has now dropped by 40 points. REALLY not impressed. Toyota Financial says "something must be signed first" - I guess Kendall does not follow that rule. More

Hello, My name is Elizabeth and I wanted to recommend Kendall Toyota. I was looking for a vechile for my large family. In the pass I have worked with Ford Worthington when I first moved to Alaska in 2002 Kendall Toyota. I was looking for a vechile for my large family. In the pass I have worked with Ford Worthington when I first moved to Alaska in 2002 and I was push to a vechile which I did not like but I had no choice because I needed a vechile. Three years later, I was able to buy another car which I had great credit so I went thru Alaska Sales and Service I purchase three cars in the last two years and recommend my family and friends. Now time changes and so did my credit from good to terrible. I went back to the sales people (alaska sales and service) that I purchase my car they told me we will contact me. I felt that I was not valuable customer and no one would of honestly told me why. ONLY WE will call you. I have not recieve any call back just a letter from banks that they did not appoved me. Anyhow, I gave Kendall a try, I honestly knew what the outcome would be but I needed to try, I was very suprise a promise of a call back within 24 hrs, which a sales person did call me and honestly told me. I was not upset nor angry I was just glad I was treated with respect and a valuable customer. Times are tough and like me who had awesome credit now its terrible. Life just turns to a curve ball. Kendall sales people treated me with respect. And now, I will turn my situation around and come back to Kendall to buy a brand new car. SO I RECOMMEND KENDALL TOYOTA ANCHORAGE. FOR HONESTY AND TO BE TREATED WITH RESPECT! More

I had a very good experience with the Kendall group. They followed up on my internet inquiry and although I changed my mind on the type of Toyota I was interested in, they were very helpful in assisting me w followed up on my internet inquiry and although I changed my mind on the type of Toyota I was interested in, they were very helpful in assisting me with my new choice. The salesperson was very helpful - not a high pressure approach - which I definitely appreciated. He was very patient, explained the options, didn't play games with the pricing and this all let me to buy the car that day. I would definitely recommend Kendall Toyota and the salesperson - Derek Ruiz to anyone looking to buy a car. Brenda Brown, as the internet interface was also very helpful. More

This dealership & saleman went above and beyond. I went in there knowing what I wanted and what I could afford. For once in my lifetime, they did just that. No haggling involved. My new truck is aw went in there knowing what I wanted and what I could afford. For once in my lifetime, they did just that. No haggling involved. My new truck is awesome & could not be more satisfied with the purchase and the people. More

Every time that I have had to have our vehicles worked on, the Toyota Service Department in Anchorage has been Stellar. This is the best Service department I have ever had the pleasure of dealing with. on, the Toyota Service Department in Anchorage has been Stellar. This is the best Service department I have ever had the pleasure of dealing with. They have treated us fairly, courteously, promptly, and efficiently. The service work has been impeccable and the manner we have been treated was and is as a valued customer. This service department has gone out of their way to take care of me and my family and I appreciate that more than words can express. I cannot recommend a better place to have your vehicle worked on. The quality of their work has been beyond my expectations. We have had several reasons to deal with this group, not the least of which was a serious accident repair a few years ago. We did not need to have any follow up work after that repair which I find to be totally amazing. I will continue to by word of mouth recommend Kendall as the only place to go for service work. Thank you for treating us right every time. Yes the cost is a little pricey, but we know that one gets what one pays for. Please do keep up the good work. Most of our experience has been with the Service department, but we have also purchased two vehicles from Kendall Anchorage, one new Forerunner and one used Sequoia. The process after getting to the agreed price was perfect. Both of our Alaska Toyotas have been excellent vehicles. I am looking at a used Tundra now and will only shop with Kendall. Whether one is looking for a personal use vehicle or one for business, we are confident that Kendall Toyota will add value to the overall experience and dependability of your transportation. Sincerely, Jim Mosley ABR REALTOR Prudential Jack White/Vista Eagle River Ak. 99577 WWW.ALASKAGEMHOMES.COM More

I negotiated online which I believe saved me a lot of time in the dealership, although I was still there for two hours. I had a very nice salesman, Patrick, and the finance lady (I apologize for not know time in the dealership, although I was still there for two hours. I had a very nice salesman, Patrick, and the finance lady (I apologize for not knowing her name) did not pressure me into purchasing extra items such as extended warranty or undercarriage rust proofing. As this was my first truck, I was extremely grateful that Patrick sat in the truck with me and explained all of the new bells and whistles. When I left I was confident I could drive this new truck without getting stuck or wondering how to switch to 4WD. More

I have seen the people at Kendell do business before when my sister bought a Toyota Tacoma, they were great with her, as they were with me. I will do business with them again when I get the chance to purcha my sister bought a Toyota Tacoma, they were great with her, as they were with me. I will do business with them again when I get the chance to purchase again. Thank goodness there are people out there willing to work with people like me. Thanks from the bottom of my heart. More