Kendall Toyota of Anchorage

Impeccable service, I wasn't given the run around and none of that back and forth nightmare with pricing/financing. The fact that I only had to work with 3 specific people it made it easier in communicat none of that back and forth nightmare with pricing/financing. The fact that I only had to work with 3 specific people it made it easier in communicating and not get handed off to random people during the sale process. The staff I was introduced to made me feel like family and really cared for what I was looking for in a vehicle. I was weary in purchasing a car because my past "car shark" nightmares but this time around at Kendall Toyota it had eliminated the stigma car dealerships have. I love my car, it's what I wanted all thanks to Charlie Martin, Vladimir, and Jeri (financing). I would definitely come back to purchase another car from here, and will do my best to refer others to do the same. Great job! More

This has been the best experience I've encountered out of all dealerships I have been to in Anchorage. Everyone was welcoming and friendly. My salesperson was the best of all! I am surprised I was able to dr all dealerships I have been to in Anchorage. Everyone was welcoming and friendly. My salesperson was the best of all! I am surprised I was able to drive away with a new car that day. I love my new Toyota! I would like to thank Randy, Julie, and everyone at the dealership. (PS ask for Randy! He will take good care of you!!) More

I have to rate my experience at Kendall toyota as excellent. My salesman Sean was knowledgeable, friendly, and patient with my car buying situation. He was by far the best salesman I every dealt with excellent. My salesman Sean was knowledgeable, friendly, and patient with my car buying situation. He was by far the best salesman I every dealt with who went beyond the "the call of duty" when it came to my specific situation. I would definetly be suggesting this dealership to my friends and anyone looking to purchase a vehicle in anchorage. Just go in and ask for Sean. More

I walked into Kendall not even knowing what car I was looking for. I did have a list of things I considered requirements for my next car or truck. Sean listened patiently and immediately had a car match looking for. I did have a list of things I considered requirements for my next car or truck. Sean listened patiently and immediately had a car matching my list. Within minutes of us going on a test drive I told him, "this is not my car", so we turned around and went back to the lot to start over. I saw a FJ Cruiser sitting there and asked if we could just take it for a drive, thinking this probably isn't it, but I had always wanted to drive one so why not. Immediately I was in love, it was perfect, so back to the dealership we went. I wasn't going to be able to commit to the deal for a few days as I was selling my Jeep not trading it in but Sean still took the time to work with us and get a deal we were all happy with. The day I picked up the FJ was Seans day off, but he came in, made sure it was detailed, topped off with fuel, went over every feature of the vehicle and was even going to sync my phone with it. Sean's patience made this one of the best and easiest car buying experiences. I will absolutely send everyone to Kendall and definitely to Sean when they are looking to but a new car/truck. Thank you Sean for everything. More

Just needed a battery replacement when cold weather ruined the one in the Tacoma; Megan set me up quickly with an appointment a few hours later, had the service set to be completed even before I finish ruined the one in the Tacoma; Megan set me up quickly with an appointment a few hours later, had the service set to be completed even before I finished my cup of coffee! Super service, as always with kendall. More

I have visited a lot of different dealerships over the last few weeks, but I think this one sets itself apart from the rest. It is a little jumbled with the lay out, but I was told by Sean that there will last few weeks, but I think this one sets itself apart from the rest. It is a little jumbled with the lay out, but I was told by Sean that there will be a new store opening soon. Sean was a great person to talk to. I wasn't sure if I was gonna be happy buying a foreign rig, all my freinds and family drive Chevy or Ford. I have always driven a Chevy, but I think its time to change. Sean is very knowledgeable, very polite, and not pushy in a noticeable way. I have been in sales (furniture) for a long time and can appreciate the feeling of being lead in the right direction without being pushed. He seemed to know what I was thinking and what my concerns were without having to outright ask. I haven't made my final desicion, my dad will shoot me when I do get a Toyota, but I think that the crew at Kendall and mostly Sean, will make that desicion the right one when the time comes. I have heard great things about the service as well. Anyone thinking about a new rig but worried about getting work done on it should really look at how welll Kendall Toyota takes care of there customers, I have asked many people and have never heard anything bad. Thank You for a great experience and I think you have earned yourself a new customer.:) More

My over all experience with Kendall Toyota was great. They were able to give me the price I wanted and deliver the truck in a timely manner. I was half way home in my wonderful new Tundra when I noticed They were able to give me the price I wanted and deliver the truck in a timely manner. I was half way home in my wonderful new Tundra when I noticed the floor mats were missing. I called Sean Fouts whom took it up himself to drive over to my house in a terrible snow storm to deliver them. You don't get that type of service every day. Thank you Sean Fouts Charlie Camp Anchorage AK More

Good customer service. Terri and pocholo are very proffesional with customer service i brought my car there for service and terry told me it will take atlist a day to get it fix so she introduce me proffesional with customer service i brought my car there for service and terry told me it will take atlist a day to get it fix so she introduce me to pocholo who is the rental agent. Good rate on rentals. I'd rather pay extra for a very very good customer service.... KEEP IT UP KENDALL WOOWOOT... More

Best experience ever. Came in looking to buy my first new car and ended up with my dream truck! Easy people to work with from the sales person to the final paper work the finance was very easy and explained car and ended up with my dream truck! Easy people to work with from the sales person to the final paper work the finance was very easy and explained everything well. I did not feel ripped off. I felt like I was treated like a high end customer instead of a first time buyer. More

I WOULD LIKE TO CONSIDER THE BEST CUSTOMER SERVICE I HAVE EVER EXPERIENCED WITH MY SALES PERSON RYAN. HIS CUSTOMER SERVICE SKILLS WAS FAR BEYOND WHAT I EXPECTED FROM A CAR SALES PERSON, HE WAS POLITE, PATIEN EVER EXPERIENCED WITH MY SALES PERSON RYAN. HIS CUSTOMER SERVICE SKILLS WAS FAR BEYOND WHAT I EXPECTED FROM A CAR SALES PERSON, HE WAS POLITE, PATIENT AND VERY HELPFUL WITH ME AND WITH ALL THE QUESTIONS I'VE HAD WITH MY TRADE IN. KENDALL IS ONE OF THE BEST DEALERSHIP I HAVE EVER DEALT WITH IN THE LAST FEW YEARS, FROM THE SALES PERSON TO FINANCING!!! I WOULD DEFINITELY RECOMMEND TO FAMILY & FRIENDS.. More