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Kendall Ford of Eugene

Eugene, OR

4.6
278 Reviews

344 Goodpasture Island Rd.

Eugene, OR

97401

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Showing 278 reviews

February 06, 2023

Great interaction with my salesman! Closing the deal was essentially painless! Happy with how it all went! More

by Yfzsparky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan,
Feb 17, 2023 -

Kendall Ford of Eugene responded

Yfzsparky, thanks for your praise and kind comments about our team.

February 01, 2023

Brought my vehicle in for 1 of 2 oil changes provided with my vehicles purchase. lube tech abused my vehicle. Didn't feel at the time the situation was handled appropriately. Kendall has since offered a More

by pmmunson2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leroy, lube tech
Mar 03, 2023 -

Kendall Ford of Eugene responded

We appreciate your feedback. Thank you for taking the time to speak with our Customer Service Manager, Kevin Hyde. We hope you have a great day.

December 31, 2022

I have purchased (including my son's 93 Explorer which now has over 200 thousand miles and runs like a charm!!!!) 6 vehicles. My current car a 2008 Fusion SE with just under 48,000 miles is a like new ca More

by joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hyde addressed my issue personally and I felt just great.
Jan 04, 2023 -

Kendall Ford of Eugene responded

Hi Joe, thank you so much for your positive comments about Kendall Ford of Eugene!

December 28, 2022

Recently purchased our 2nd vehicle from Kendall Ford in Eugene; though the process in obtaining my vehicle was a long one (I ordered a 2 Door Bronco) the dealership was great to work with. Big shout out to More

by yvjajamy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony
Dec 31, 2022 -

Kendall Ford of Eugene responded

Yvjajamy, thank you for your kind review; we are happy to pass along your comments to the team here at Kendall Ford of Eugene!

December 15, 2022

Unlike other dealerships, Kendall cared. When they caught wind that I was unsatisfied they not only addressed my concerns/issues, but turned things around for me. When most places make excus More

by Chris
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin
Dec 17, 2022 -

Kendall Ford of Eugene responded

Hello, our Customer Relations Manager, Kevin Hyde, will be reaching out to you shortly to address your concerns. Thank you and we look forward to speaking with you.

November 19, 2022

Dan and his guys at Kendall Ford were so good to work with . They made it easy and stree free . I highly recommend them. More

by B Brown
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Warrington
Nov 23, 2022 -

Kendall Ford of Eugene responded

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

October 27, 2022

Make sure you check the date on tires for used vehicles. Truck tires 7 yrs old plenty of tread. When I took in for service was advised by this dealership tire need replaced immediately. Thanks Kendall for More

by pabrahamson80
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
New sales man
Oct 31, 2022 -

Kendall Ford of Eugene responded

Our Customer Relations Manager, Kevin Hyde, would really like to speak with you more regarding this matter. Please reach out to us at 541-335-4290. We look forward to hearing from you.

Nov 04, 2022 -

pabrahamson80 responded

Unless Kevin is offering tires I dont need to talk to him. He should have our phone# from the records of customers kept in a dealership

Nov 04, 2022 -

pabrahamson80 responded

You sold us a truck with out dated tires. Nothing else to say.

August 23, 2022

Anthony was an excellent salesman, keep me updated on the progress of my bronco and notified me properly when it was delivered. More

by cgmohler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Aug 26, 2022 -

Kendall Ford of Eugene responded

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

August 04, 2022

Our sales rep was Martin Neustel. He is experienced and knowledgeable about trucks. I can highly recommend. More

by 4thehills
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Neustel
Aug 11, 2022 -

Kendall Ford of Eugene responded

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

July 18, 2022

Service I received on my 2012 Fusion was great. But the I received from Johnathan (sales) and Jason (finance) was beyond great. Thank you for such excellent service More

by Slick2019
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan, Jason
Jul 20, 2022 -

Kendall Ford of Eugene responded

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

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