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Kendall Ford of Eugene

Eugene, OR

4.6
286 Reviews

344 Goodpasture Island Rd.

Eugene, OR

97401

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Showing 286 reviews

November 12, 2023

Great customer service, the salesman was very knowledgeable and showed many options in detail. Giving me the the chance to take my time to get a feel for the truck and did not rush me at all. More

by Hector Farias
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Lucas
Dec 28, 2023 -

Kendall Ford of Eugene responded

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

November 03, 2023

At Kendall Ford everyone was very friendly, helpful. And knowledgably. Great place to shop for a car. More

by mcarothers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin & Dylan
Dec 28, 2023 -

Kendall Ford of Eugene responded

Mcarothers, we're happy to hear you had such a positive experience with our team!

November 03, 2023

Lenin was great to work with. We test drove 3 or 4 trucks and was very knowledgeable More

by roblmassey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lenin
Dec 28, 2023 -

Kendall Ford of Eugene responded

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

October 05, 2023

I loved everything about Kendall Ford! I've bought/leased a lot of cars, people ask my advice where to go...Kendall Ford will be highly recommend! I started working with Perry, over the More

by UOFAN1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Perry, Lenin, Martin, Jordan
Dec 28, 2023 -

Kendall Ford of Eugene responded

Hi Uofan1, thank you so much for your positive comments about Kendall Ford of Eugene!

September 21, 2023

Very knowledgeable salesman and willing to allow the customer to make the next move towards purchase (not “pushy”). Good coordination between team members to finalize the purchase. Everyone worked har More

by herrmannt625
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin
Sep 23, 2023 -

Kendall Ford of Eugene responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 17, 2023

Low pressure fair price enjoyable experience that went quick. Made us feel attended to and explained things well More

by Rich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda sales was great. Finance guy as well but can’t remember his name
Sep 19, 2023 -

Kendall Ford of Eugene responded

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

August 30, 2023

Our salesman, Alan and the credit manager, Keith, were both incredible to deal with. Most stress-free vehicle purchase ever. More

by Julie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan, Keith
Sep 19, 2023 -

Kendall Ford of Eugene responded

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

August 22, 2023

Very inflexible. Manipulative. Sales person would not return calls or texts after payment cleared the bank. More

by Steve
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Amanda & sales Mgr.
Sep 19, 2023 -

Kendall Ford of Eugene responded

Our Customer Relations Manager, Kevin Hyde, would really like to speak with you more regarding this matter. Please reach out to us at 541-335-4290. We look forward to hearing from you.

Sep 20, 2023 -

Steve responded

My biggest concern in this transaction was that Amanda Davis would not return my calls or texts concerning the replacement of a missing key after my check cleared. I got the feeling that once you had my money she was done with me. Maybe there is an explanation. Also, how can I get a question answered about a technical issue with the vehicle without scheduling an appointment?

July 31, 2023

Dealership was very efficient at finalizing the sale and cooperative given that I was an out of state purchaser. More

by robertcareless
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip Mendonca
Sep 19, 2023 -

Kendall Ford of Eugene responded

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

July 20, 2023

I work for a company that is forced to take our vehicles to this dealer. Every time I have taken a work vehicle I to Kendell they say they have fixed the issue. However it is never fixed correctly the first More

by Dewpoint300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erika
Sep 19, 2023 -

Kendall Ford of Eugene responded

Our Customer Relations Manager, Kevin Hyde, would really like to speak with you more regarding this matter. Please reach out to us at 541-335-4290. We look forward to hearing from you.

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