Kendall Ford of Eugene

The salesperson was very helpful and wasn't pushy. They were very friendly and I would tell and have told lots of people about my experience at Kendall Ford. were very friendly and I would tell and have told lots of people about my experience at Kendall Ford. More

Historically I abhor dealing with dealers and especially their salesmen. Three years ago I met Brian Cox at Kendall Ford looking for a Sportrack. Even though I was somewhat rude to Brian(I expected a bad ex their salesmen. Three years ago I met Brian Cox at Kendall Ford looking for a Sportrack. Even though I was somewhat rude to Brian(I expected a bad experience), he kept his cool, listened well and showed me that he and the group at Kendall were completely different from previous experiences. This November I came back to trade into a F150 and I got the same oustanding treatment from Brian, his mgr, service and parts dept, and finance just like the last time. This is unique for me to have a great experience purchasing a vehicle. This has to come from top management on down and I appreciate that. BTW, I live in Hillsboro, but chose to drive down to Eugene because this matters to me greatly. I'll be seeing Brian and Kendall Ford again soon. -Tim Akers More

We came to the Ford dealership again after seeing a Honda Pilot (which is what we wanted) on line. We did not like that Pilot in person but the very next morning they called us with a newly traded in Pilot Pilot (which is what we wanted) on line. We did not like that Pilot in person but the very next morning they called us with a newly traded in Pilot and we jumped on it. I told Brian that out of the few Pilot's we were considering, the one they had would be ideal but we couldnt do payments. They found a way for us to do it and at 2.9%! We are extatic : ) Brian is still alwyas willing to help us out and will be our daleman in the future More

Working with Howard was a pleasure, he is not like the stereotype car salesman, he listened to what I wanted and ordered that extact truck. The process was easy and painless. stereotype car salesman, he listened to what I wanted and ordered that extact truck. The process was easy and painless. More

Keith Herchberger and the Kendall dealership has been the best experience I ever had with purchasing new vehicles. We purchased 20 cars in 2011 and we plan to buy more in 2012 from Keith. Not only have we ex best experience I ever had with purchasing new vehicles. We purchased 20 cars in 2011 and we plan to buy more in 2012 from Keith. Not only have we experienced excellent service on the sales side of things but we have been very impressed with the service department as well. I feel you could offer seminars to other dealers on how to improve their service departments. I will only bring my vehicle to you - I just don't trust other dealers. More

We ONLY deal with Kendall Ford, specifically Dave Donaldson for all of our new vehicle purchases. We have a fleet of 70+ vehicles with the majority (90+%) coming from Kendall Ford. We don't wheel a Donaldson for all of our new vehicle purchases. We have a fleet of 70+ vehicles with the majority (90+%) coming from Kendall Ford. We don't wheel and deal, Dave knows our needs and can handle the majority of a purchase via email. Care free, easy and honest is what you get from Dave Donaldson. I would recommend him to anyone making a new car purchase, and certainly to handle any fleet needs. More

The Kendall Ford Fleet Department does great job for us and the citizens of Lane County. We are required by law to bid all vehicle purchases, the Fleet Department bids are extremely competitive, keeping o and the citizens of Lane County. We are required by law to bid all vehicle purchases, the Fleet Department bids are extremely competitive, keeping our money in Lane County. Even when another dealership wins a bid, the Kendall dealerships handle our warranty repairs in a professional manner. Lane County is lucky to have the Kendall Auto Group located in Eugene. More

Dave Donaldson was great when we bought our new Ford Transit Connect. While I'm drawing a blank on their F&I person, we found that part of the process to be excellent as well. We were funded and on our Transit Connect. While I'm drawing a blank on their F&I person, we found that part of the process to be excellent as well. We were funded and on our way in no time! Though we've only had a limited experience so far with the service team, the couple of times we've had the rig in, all work was done as specified and in a timely manner. Bravo! More

Our company has purchased several vehicles locally thru Kendall Ford and have found them to be extremely helpful and honest with our dealings. We were kept informed as to the status of our order and when Kendall Ford and have found them to be extremely helpful and honest with our dealings. We were kept informed as to the status of our order and when we needed to locate a vehicle at another dealership we got just what we wanted and at a price that was lower than the competition. Dave Donaldson is great to work with, I would recommend him to my mother! More

I had a great experience with both Kendall and the sales person. My credit score is unfortunately too low, so I will be back in a few months and will make sure to deal with Ronnie again. He was very helpful person. My credit score is unfortunately too low, so I will be back in a few months and will make sure to deal with Ronnie again. He was very helpful and bent over backwards to try to get my deal to go through. More