Kendall Ford of Eugene

Top notch people, inventory and knowledge of the vehicles! And they understood my needs and wants and did all they could to meet them. Howard Smith is a gem! vehicles! And they understood my needs and wants and did all they could to meet them. Howard Smith is a gem! More

After finding a pickup we liked on the internet we drove up to Eugene from Grants Pass to look at it. We had spoken to salesman Tim Gonyea on the phone prior to our trip. Tim was very friendly upon our ar up to Eugene from Grants Pass to look at it. We had spoken to salesman Tim Gonyea on the phone prior to our trip. Tim was very friendly upon our arrival. He showed us the truck, and we all went out for a test drive. The truck, being a 2005 F250 Super Duty 4X4, was in excellent condition. We were offered a good trade-in amount for our 2002 Ford Explorer, and the deal was made. We drove home feeling like we had made the "Deal of the Century". We are extremely happy with the truck, and the way we were treated by the Kendall family, especially Tim. Thank you all, Richard and Karen Headley. More

I have been dealing with Steve Hilliard for several years when having my car serviced at Kendall Ford. He has always been friendly and knowlegeable, and has gone the extra mile for me on many occasions. I when having my car serviced at Kendall Ford. He has always been friendly and knowlegeable, and has gone the extra mile for me on many occasions. I can always count on a friendly greeting and honest opinions about my vehicle's service needs. More

artin was very friendly,allowed us to drive a new honda to compare it to our used car purchase. This was extremely helpful in our decision. After the purchase he was very helpful in showing us all the feat to compare it to our used car purchase. This was extremely helpful in our decision. After the purchase he was very helpful in showing us all the features of the vehicle. More

We were extremely satisfied with the courteous treatment we received at your dealership. Since we were Costco buyers I was not sure how we would be treated. Neal Mansor was very helpful in helping us make a we received at your dealership. Since we were Costco buyers I was not sure how we would be treated. Neal Mansor was very helpful in helping us make a decision and let us drive two different vehicles. His after the sale service was very good in that he took the time to help us set up the Synch System and demonstrated all of the features of our new Escape. This is the second vehicle we have purchased from Kendall Ford. The excellent service we have received on our 05 Taurus was a contributing factor is our returning to your dealership to purchase our new vehicle. More

I enjoyed the most wonderful car purchase experience at Kendall. Everyone there was friendly and helpful. Customer service is clearly a top priority at each of the Kendall locations and I felt like every q Kendall. Everyone there was friendly and helpful. Customer service is clearly a top priority at each of the Kendall locations and I felt like every question or concern I had was answered thoughtfully and timely. I received a completely fair value for my trade-in, and an even better purchase price on my used vehicle. I would highly recommend Kendall to everyone I know who is looking to purchase a new or used vehicle. More

Our sales rep (Cory) was vey helpful answering all our questions, explaining all the features on our new truck, as well as telling us about any additional accessories that we may want to add on the vehicl questions, explaining all the features on our new truck, as well as telling us about any additional accessories that we may want to add on the vehicle at a later date. Selling price was extremely fair and the overall experience was very pleasant. More

I gave this rating because the customer service was great! Jess saw us getting out of our car and casually walked over to us and asked if we were interested in looking at something specific. He drove w great! Jess saw us getting out of our car and casually walked over to us and asked if we were interested in looking at something specific. He drove what we wanted to look at right to us. We then went on a test drive with him. I asked him multiple questions about the vehicle and he was upfront with everything he knew about it. If he didn't know he didnt make some BS up he got the answers when we arrived back at the lot. He was laid back and easy going. If it wasn't for the cars you wouldn't know that you were at a lot. He wasn't pushy, didn't takes us all over the lot looking at cars we didn't want to see. He made us feel relaxed. I would definitely recommend them, especially Jess, to anyone looking to buy a car. More

SERVICE WAS VERY GOOD AND EVERYONE VERY FRIENDLY. THESE SALSEPEOPLE ARE NOT PUSHY LIKE OTHERS I HAVE BEEN TO. I WOULD DEFINITELY GO BACK AND RECOMMEND THEM TO ANYONE AND EVERYONE. SALSEPEOPLE ARE NOT PUSHY LIKE OTHERS I HAVE BEEN TO. I WOULD DEFINITELY GO BACK AND RECOMMEND THEM TO ANYONE AND EVERYONE. More

Keith did a great job asking questions, not pushing the sale and helping answer questions through out the process. The sales manager helped verify trade in payoffs so there would be no issues. I hate issue sale and helping answer questions through out the process. The sales manager helped verify trade in payoffs so there would be no issues. I hate issues after the sale. More