Kendall Ford of Eugene

artin was very friendly,allowed us to drive a new honda to compare it to our used car purchase. This was extremely helpful in our decision. After the purchase he was very helpful in showing us all the feat to compare it to our used car purchase. This was extremely helpful in our decision. After the purchase he was very helpful in showing us all the features of the vehicle. More

We were extremely satisfied with the courteous treatment we received at your dealership. Since we were Costco buyers I was not sure how we would be treated. Neal Mansor was very helpful in helping us make a we received at your dealership. Since we were Costco buyers I was not sure how we would be treated. Neal Mansor was very helpful in helping us make a decision and let us drive two different vehicles. His after the sale service was very good in that he took the time to help us set up the Synch System and demonstrated all of the features of our new Escape. This is the second vehicle we have purchased from Kendall Ford. The excellent service we have received on our 05 Taurus was a contributing factor is our returning to your dealership to purchase our new vehicle. More

I enjoyed the most wonderful car purchase experience at Kendall. Everyone there was friendly and helpful. Customer service is clearly a top priority at each of the Kendall locations and I felt like every q Kendall. Everyone there was friendly and helpful. Customer service is clearly a top priority at each of the Kendall locations and I felt like every question or concern I had was answered thoughtfully and timely. I received a completely fair value for my trade-in, and an even better purchase price on my used vehicle. I would highly recommend Kendall to everyone I know who is looking to purchase a new or used vehicle. More

Our sales rep (Cory) was vey helpful answering all our questions, explaining all the features on our new truck, as well as telling us about any additional accessories that we may want to add on the vehicl questions, explaining all the features on our new truck, as well as telling us about any additional accessories that we may want to add on the vehicle at a later date. Selling price was extremely fair and the overall experience was very pleasant. More

I gave this rating because the customer service was great! Jess saw us getting out of our car and casually walked over to us and asked if we were interested in looking at something specific. He drove w great! Jess saw us getting out of our car and casually walked over to us and asked if we were interested in looking at something specific. He drove what we wanted to look at right to us. We then went on a test drive with him. I asked him multiple questions about the vehicle and he was upfront with everything he knew about it. If he didn't know he didnt make some BS up he got the answers when we arrived back at the lot. He was laid back and easy going. If it wasn't for the cars you wouldn't know that you were at a lot. He wasn't pushy, didn't takes us all over the lot looking at cars we didn't want to see. He made us feel relaxed. I would definitely recommend them, especially Jess, to anyone looking to buy a car. More

SERVICE WAS VERY GOOD AND EVERYONE VERY FRIENDLY. THESE SALSEPEOPLE ARE NOT PUSHY LIKE OTHERS I HAVE BEEN TO. I WOULD DEFINITELY GO BACK AND RECOMMEND THEM TO ANYONE AND EVERYONE. SALSEPEOPLE ARE NOT PUSHY LIKE OTHERS I HAVE BEEN TO. I WOULD DEFINITELY GO BACK AND RECOMMEND THEM TO ANYONE AND EVERYONE. More

Keith did a great job asking questions, not pushing the sale and helping answer questions through out the process. The sales manager helped verify trade in payoffs so there would be no issues. I hate issue sale and helping answer questions through out the process. The sales manager helped verify trade in payoffs so there would be no issues. I hate issues after the sale. More

I had a successful visit to the Kendall Ford dealarship to buy my 2012 Ford Explorer. The dealer got the care quickly for me and did a good job of explaining its use and giving me a good value on my trad to buy my 2012 Ford Explorer. The dealer got the care quickly for me and did a good job of explaining its use and giving me a good value on my trade-in. More

I gave this rating because the sales man was great and didn't try to push us in to anything. He was ready to help us find what we wanted, without the song and dance that gets me angry every time I try to didn't try to push us in to anything. He was ready to help us find what we wanted, without the song and dance that gets me angry every time I try to buy a car somewhere else. A couple days later, I noticed there was a little bit of sticky stuff left on the hood of the car, but when I went back, the woman who helped me took care of it right away and was extremely diligent in making me happy. More

WHY DID I GIVE THE RATING I DID,, ONE THING,, CUSTOMER SERVICE IS BIG WITH ME... I HAVE BEEN IN THE CUSTOMER SERVICE LINE OF WORK OVER 25 YEARS AND HAVING RONNIE AS MY SALES CONSULTANT.. HE KNOW'S WHAT CU SERVICE IS BIG WITH ME... I HAVE BEEN IN THE CUSTOMER SERVICE LINE OF WORK OVER 25 YEARS AND HAVING RONNIE AS MY SALES CONSULTANT.. HE KNOW'S WHAT CUSTOMER SERVICE IS ALL ABOUT.. AND MIKE AS HIS MANGER,, I'M GLAD I HAD THEM TO HELP ME GET WHAT I WANT.. I WILL TALK ABOUT THIS WITH EVERYBODY I SEE.. AND IF I CAN SEND ANYBODY TO RONNIE.. I WILL DO MY BEST TO DO THAT.. THANK YOU ONE MORE TIME.. TO KENDALL FORD AND RONNIE AND MIKE.. YOUR FRIEND FOR LIFE, PATRICK MILLS,EUGENE,OR.. More