Kendall Ford of Eugene

We had the best car buying experience with this dealership. We had been looking for a pretty specific vehicle for a while with no luck. On a whim, I expanded my search further away from home, and dealership. We had been looking for a pretty specific vehicle for a while with no luck. On a whim, I expanded my search further away from home, and up popped exactly what we were looking for. We were more than 4 hours drive away, and this dealership made it SO easy on us! We did all the terms via email and phone. We got there, drove the vehicle and then got busy. We just had to fill out a couple forms, wait for the finance guy to get the paperwork together, and then we signed the papers and drove home! Everyone was super nice and helpful, and although we are super far away, our salesman told us that he wants to help us with any questions as long as we own the car. There was even one crack on a section of the interior which we wouldn't have noticed, and they are ordering the replacement part for us, mailing it to us, and then paying for us to take it to a local dealership to get it fixed. We have decided that this dealership is so stellar that we will make the drive again next time we are looking to purchase a vehicle. More

I bought a certified ford from Kendall and Drew. They were both professional and efficient. After a salesperson not treating me very well when i was looking as Mazda's, i went into ford and found it much were both professional and efficient. After a salesperson not treating me very well when i was looking as Mazda's, i went into ford and found it much more refreshing. Drew even helped me get insurance! I was overall really impressed and i would do it again. More

We have tried using the Service Center several times over the years and are always left with a bad taste. The service personal can be extremely rude and will take longer than any other dealership that I hav the years and are always left with a bad taste. The service personal can be extremely rude and will take longer than any other dealership that I have to deal with. EVERY time we bring in a van for service, we are left waiting for parts or they just cant get to it and to top it off they are more expensive than any of the others that we use throughout the northwest. Our last visit was definately our last, we have given up on this place and I will definately pass this on to others in my field. We are a Service company with a Fleet of 25 Fords. More

I bought my new Ford Fusion from a really nice salesperson named Drew. He was not pushy and understood my needs. He helped my Wife and I decide what features we wanted and needed. We looked at sev salesperson named Drew. He was not pushy and understood my needs. He helped my Wife and I decide what features we wanted and needed. We looked at several different makes and models but in the end the one he picked out for us was the best choice. I would recommend both Drew and Kendall Ford. I cannot wait to purchase again. More

Our new car buying experience was truly, almost fun. We were very pleasantly surprised at how easy it was. There was no pressure from Keith, our salesman and we feel that we were treated fairly and with re were very pleasantly surprised at how easy it was. There was no pressure from Keith, our salesman and we feel that we were treated fairly and with respect. More

I went to the dealer ship looking to see what cars where I went to the dealer ship looking to see what cars where available in my price range. Mr.Gonyea had approched my friend and I and offered to h I went to the dealer ship looking to see what cars where available in my price range. Mr.Gonyea had approched my friend and I and offered to help us in choosing the right cars for me. He showed several styles . and colcrs that where available. We found the car make and color that I liked . Mr Goyea figured out the finance arrangments that would let me leave there with the car that I wanted. Thank you for having a staff that goes out of their way to make this possible for me. Lucia Robitaille More

I had an immediate need for a cargo van for my business. Jerry Matheny helped via the phone to locate and then purchase a van. He was professional and timely, understanding the urgency of my needs. I felt g Jerry Matheny helped via the phone to locate and then purchase a van. He was professional and timely, understanding the urgency of my needs. I felt good about the price and Jerry worked with me to get the van delivered to my location 50 miles away. More

Top notch people, inventory and knowledge of the vehicles! And they understood my needs and wants and did all they could to meet them. Howard Smith is a gem! vehicles! And they understood my needs and wants and did all they could to meet them. Howard Smith is a gem! More

After finding a pickup we liked on the internet we drove up to Eugene from Grants Pass to look at it. We had spoken to salesman Tim Gonyea on the phone prior to our trip. Tim was very friendly upon our ar up to Eugene from Grants Pass to look at it. We had spoken to salesman Tim Gonyea on the phone prior to our trip. Tim was very friendly upon our arrival. He showed us the truck, and we all went out for a test drive. The truck, being a 2005 F250 Super Duty 4X4, was in excellent condition. We were offered a good trade-in amount for our 2002 Ford Explorer, and the deal was made. We drove home feeling like we had made the "Deal of the Century". We are extremely happy with the truck, and the way we were treated by the Kendall family, especially Tim. Thank you all, Richard and Karen Headley. More

I have been dealing with Steve Hilliard for several years when having my car serviced at Kendall Ford. He has always been friendly and knowlegeable, and has gone the extra mile for me on many occasions. I when having my car serviced at Kendall Ford. He has always been friendly and knowlegeable, and has gone the extra mile for me on many occasions. I can always count on a friendly greeting and honest opinions about my vehicle's service needs. More