Kendall Ford of Eugene
Eugene, OR
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Ronnie salemans was great The rest that said hey would call back never did about a repair still waiting to find what cost would be for new bumper. Not Happy call back never did about a repair still waiting to find what cost would be for new bumper. Not Happy More
The most comically bad experience I've ever had buying anything. I wish I was making this story up. Came in early for an arranged appointment to pay for a vehicle we had already picked out and all the anything. I wish I was making this story up. Came in early for an arranged appointment to pay for a vehicle we had already picked out and all the details were already arranged, and were put to the very back of the line even though we could have been out in five minutes. Waited three hours, and when we got into the finance office, obviously annoyed that the dealership did not honor our appointment, we were asked by the finance manger Keith Brewer "Wow we're a lively bunch of coconuts aren't we?". We replied "We've been waiting three hours even though we had an appointment" to which he sarcastically replied in a singsong mocking voice "Oh noooooooooo~". Our papers were signed and we were gone in less than five minutes after waiting three hours for them to try to fleece the kids and families they put ahead of us. Honoring our agreed upon appointment would not have affected the other customers at all, but being mocked to our faces as if being annoyed that we were deliberately shoved to the back of the line because the deal was done and you "already had our money" was unreasonable was the most ridiculous thing I've ever seen. Again, I wish I was making this up, it was like a scene from TV. More
Great people. Spent time with all the new electronics.and covered all of the extra programs available for my 2024 F350 Super Duty. I will purchase again from this Spent time with all the new electronics.and covered all of the extra programs available for my 2024 F350 Super Duty. I will purchase again from this dealership. More
Probably the best Car lot experience I have ever had. In and done in less than 2 hours overall. I seen what they wanted for the truck, drove it. Made an offer. Of course they came back with something In and done in less than 2 hours overall. I seen what they wanted for the truck, drove it. Made an offer. Of course they came back with something different and I said no. They settled for my number. I couldn't be happier with the experience we had. More
Everything about our experience was positive. Each person we interacted with was polite, kind and helpful. They worked with us on getting a fair amount for our trade in as well as financing optio Each person we interacted with was polite, kind and helpful. They worked with us on getting a fair amount for our trade in as well as financing options for our purchase. Very satisfied overall. Thanks Kendall Ford! More
Kendall Ford found me the right F-150 to fit me. Sofia and Martin worked together in a very professional manner. I was very pleased with the process. Kieth in the finance department was very helpfu Sofia and Martin worked together in a very professional manner. I was very pleased with the process. Kieth in the finance department was very helpful, Brennan in parts along with Steve in accessories were available to schedule bed covers, wheel well liners, taller tires and a bed cover. No pressure from anyone, just helping me find what I wanted on my timeline. More