
Kendall Ford of Eugene
Eugene, OR
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we were at the dealer 8/1/2012 to buy my son a car. Jess was very friendly and very helpful. It was a great experience ( better then when i bought my car from a differend dealership). I highly recommend ken was very friendly and very helpful. It was a great experience ( better then when i bought my car from a differend dealership). I highly recommend kendall, and I will be going there soon when i trade my car in. Thank you to everyone. More
After months of comparing cars on the internet(mainly for MPG), I started looking at the physical attributes of the vehicles. The Ford Focus was the third car I looked at. What started off as "just a test dr MPG), I started looking at the physical attributes of the vehicles. The Ford Focus was the third car I looked at. What started off as "just a test drive" on a Saturday afternoon turned into me leaving with the car. Jess was wonderful with all of the questions that I had, helped with the negotiation of a price we could both be happy with and even set up the hands free system so I was ready to go. I have bought many different cars and pickups throughout my life and I have to say that this was the most pleasant experience I have had with a dealership. More
We had a GREAT experience at Kendall Ford with Jess. Jess was very down-to-earth, easy to talk to, and quick to listen to our needs and preferences for car buying. He wasn't pushy in the least, and was very was very down-to-earth, easy to talk to, and quick to listen to our needs and preferences for car buying. He wasn't pushy in the least, and was very knowledgeable about the cars on the lot. Additionally, if there was something he could not answer, he consistently went out of his way to find answers for us. He was incredibly patient with our indecisiveness, and encouraging toward the whole process. We would definitely recommend this dealership and working with Jess to anyone....we will be returning customers! More
Customer service, listening to the customer and working outside the box, this is what I look for, but what I have learned is missing. My experience with this purchase started with a phone call, wanted a p outside the box, this is what I look for, but what I have learned is missing. My experience with this purchase started with a phone call, wanted a price on a car, knew what I wanted and so knowing the price, was the sole factor of the call, going to buy, just needed to know exact cost. Was told vehicle was in transit, this was Monday and on Thursday a phone call and the car was on the lot. My wife test drove it that afternoon and then we both went back that evening and purchase the vehicle. Here is the point the Keith work really was finding the rebates, and he went outside the box and found a reward rebate since we had a Ford Ranger, he explained all the paperwork and answer all the questions. Doing the paperwork was quick and easy and Sal explained the functions of the vehicle and so the experience was what I wanted. I did not want to waste anyone time, knew what I wanted, plain and simple and Keith and Sal provided there experience to give us the best deal possible and made sure all bases were covered. This is Kendall Ford and this is how a dealership should be run, listen to the customer, meet his needs, and step outside box, would be amazed how much business is gained by word of mouth. We have purchase here many times, this is the reason, don't like fast talking sales people, don't want to be pushed into buying something I do not want or need, just be simple folks, make the experience to the customer that will bring him back, bring family and friends in. So I thank Keith and Sal, they made it enjoyable, they made it easy, I find this rare today, customer service, the true meaning of it, something that is lost today, but was a part of the business many years ago and at Kendall it still is. More
Very good experiences with Kendall Ford over the past 30 years. I have bought 15 vehicles from Kendall Ford and all were pleasant experiences, in sales, service, and collision center. I highly recommend t years. I have bought 15 vehicles from Kendall Ford and all were pleasant experiences, in sales, service, and collision center. I highly recommend this dealership More
I have not received this kind of service since I purchased my Ford Lightning which I bought in 1999 in Santa Rosa. Excellent Excellent Excellent. purchased my Ford Lightning which I bought in 1999 in Santa Rosa. Excellent Excellent Excellent. More
John Bergland did a great job answering questions before and after the sale. He was very helpful and really worked hard to make sure I got the car I wanted, even though I live out of town, which made every and after the sale. He was very helpful and really worked hard to make sure I got the car I wanted, even though I live out of town, which made everything more challenging. Their pricing was excellent as well. I would not hesitate to do business there again. This is the best car buying experience I have ever had. More
Chuck was very informative with the vehicle I was interested in and also accommadating, as we spent alot of time there and I had my son and his family with two small children with so he made it a fun interested in and also accommadating, as we spent alot of time there and I had my son and his family with two small children with so he made it a fun experience for all. He answered all my questions. Tammy was great in getting paperwork done, and the next day contacted me that she had a new deal with a lower interest rate! More
Jess took care of our needs and made us a deal that we could work with. We appreciated all the time he spent helping us, which was most of the day. Overall, a very positive experience! could work with. We appreciated all the time he spent helping us, which was most of the day. Overall, a very positive experience! More
I had a good experience and this was not the frist time, I purchase 2 new and 1 used over the years,I will always go two Kendall Ford or Kendall group for any car or truck. Joe and Anna D. I purchase 2 new and 1 used over the years,I will always go two Kendall Ford or Kendall group for any car or truck. Joe and Anna D. More