Kendall Ford of Eugene

Warranty on 2016 Ford Explorer. I bought this 2016 Explorer used from Hertz car sales in Eugene, Or. 36,000 miles on it. It had a whine coming someplace in the drive train. Took it I bought this 2016 Explorer used from Hertz car sales in Eugene, Or. 36,000 miles on it. It had a whine coming someplace in the drive train. Took it to Kendal Ford (Eugene) to have it looked at. They told me it was still under warranty and they would take care of it. They did indeed! They ended up replacing the whole drive train! New transfer case, differential, and transmission. I couldn't believe it! They are very well trained mechanics. Very courteous. Very understanding, and very patient. Everybody was excellent from the manger/ representative, shop foreman and the mechanics. They gave me a brand new loaner car. Excellent experience. I highly recommend this Ford dealership for their service. It was under warranty, so I didn't cost me a dime. Hertz was also excellent in their part of all this More

New truck experience I recently purchased a 2017 F150. The Kendall team made my experience a great one. Everything was straight forward and low pressure. With it being the I recently purchased a 2017 F150. The Kendall team made my experience a great one. Everything was straight forward and low pressure. With it being the year end it was hard to find the exact truck I wanted. They went above and beyond searching the Pacific Northwest to find the exact truck that I wanted and located one and had it here within a day. Thanks again. More

Great job! The guys & gals at Kendall are very courteous, friendly, and well trained. Although my repairs took 4 1/2 hours, and was expensive, the job was comple The guys & gals at Kendall are very courteous, friendly, and well trained. Although my repairs took 4 1/2 hours, and was expensive, the job was completed, problems solved, and I'm satisfied. More

Great first time car buying experience Helpful staff and throughtful sales staff. They listened to our needs and worked to acheive a very reasonable deal. We were on the fence about purchas Helpful staff and throughtful sales staff. They listened to our needs and worked to acheive a very reasonable deal. We were on the fence about purchasing, but left with the car we wanted and at a good price. More

Excellent I just recently bought a new 2017 F-150 from Lisa at Kendall ford and it was literally the best experience I've ever had purchasing a vehicle, she gav I just recently bought a new 2017 F-150 from Lisa at Kendall ford and it was literally the best experience I've ever had purchasing a vehicle, she gave me what I thought was a great price for the new Truck and for my trade in and kept the payment exactly where I told her to be. Kendall just scored a new happy lifetime customer and thank u Lisa for making this process fun and not stressful! More

Happy and conflicted I recently bought the 2.5 Ford Escape s and I absolutely love it! I felt a little conflicted about my sales person and my financial guy. My sales pers I recently bought the 2.5 Ford Escape s and I absolutely love it! I felt a little conflicted about my sales person and my financial guy. My sales person helped me out of my Honda CR-V which was in a accident that I didn't know about and had lost its value so I was told. They said I couldn't buy a used car because I had no money down and would have to pay off the loan. Buying a new car was the only way to fix this? That wasn't really my issue at all I just feel like I was being judged on my appearance and how tired I was (I work in construction). The new car wasn't even explained to me or really even 'sold' to me. I had to do all my research my self. I decided to go ahead with it amyways because I did like the car and really wasn't that different from my CRV. The only thing I really didn't like was when I decided to wait one more day which I did still plan on buying the car it's just my fiancé didn't like how I said I felt with the salesperson or financial person. I felt very judged and bullied into a situation. I wouldn't judge Kendal Ford as a whole and I'll definitely take my car to get worked on there and move the Escape. Maybe I wish they could have offered to have the windows tinted or something also so weird. More

Enjoyable experience My experience with Kendall Ford was an enjoyable experience. My salesman Bryce York was very attentive to my needs in a new F350 Ford. I want an a cer My experience with Kendall Ford was an enjoyable experience. My salesman Bryce York was very attentive to my needs in a new F350 Ford. I want an a certain color and package and Bryce worked very hard to find me the exact truck I needed and in a very short time. I was almost going to settle 4 another model but Bryce continued while showing me other models to locate exactly what I wanted. I appreciate his hard work an effort to fulfill my needs. I would recommend going to Kendall Ford if you're in search of a new vehicle and look up Bryce York. More