Kendall Dodge Chrysler Jeep Ram - Service Center

When I first arrived at the dealership and went to talk to the service writer, he wouldn’t talk to me. He would only talk to my husband when in fact, I am the owner of the vehicle. We describe the problem to the service writer, he wouldn’t talk to me. He would only talk to my husband when in fact, I am the owner of the vehicle. We describe the problem that we had and when we came to pick up the vehicle. It still wasn’t ready And the issue was not resolved. We had to make a second trip up. More

Dealer is kept very clean and with sufficient number of personnel to help customers seeking assistance. personnel to help customers seeking assistance. More

Listened and took action to resolve the repair delema! Couldn’t ask for more efficiency and hospitality. Well done! Couldn’t ask for more efficiency and hospitality. Well done! More

I’m very grateful for the service your team has given me. Went for my first service, I was very impressed on the performance of your team. Thank you Went for my first service, I was very impressed on the performance of your team. Thank you More

Didn't fix one of the problems Jose wrote up in the beginning (fan blowing on high) still blowing on high! Also power steering wasn't working when picked up had to take back and get repaired but was ch beginning (fan blowing on high) still blowing on high! Also power steering wasn't working when picked up had to take back and get repaired but was charged for it. More

always a great experience. I believe her name was Aylin and she was great. 10 stars I believe her name was Aylin and she was great. 10 stars More

Miguel provided EXCEPTIONAL SERVICE. This dealership had degraded its service department. Quite frankly, if it were not for Miguel, you would have never seen my business again. He has be This dealership had degraded its service department. Quite frankly, if it were not for Miguel, you would have never seen my business again. He has begun to develop a solid team. I pray that management will support and give him whatever tools he needs to continue in his success. If management does not; if he leaves; if he is not given the respect that his work deserves, if he is not given the support; if for whatever reason management cannot keep this level of quality at the helm…then I promise all business owners reading - your company will take a dive in epic ways. I’ve worked quality and production for aviation and aerospace for over 20 years. MIGUEL IS AMAZING !! More

Timely and amazing. He listened to our concerns, offered practical solutions and was so kind and helpful. Everyone was but him in particular. He listened to our concerns, offered practical solutions and was so kind and helpful. Everyone was but him in particular. More

Outstanding! ! Outstanding customer service very professional friendly staff super clean shop and everyone knowledgeable Home away from home ! Outstanding customer service very professional friendly staff super clean shop and everyone knowledgeable Home away from home More

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