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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.4
3,181 Reviews

3,182 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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August 17, 2021

One of the best customer service skills I've seen.... Totally happy with the buying experience and the service department personnel .. totally so helpful and very caring More

by gatorsfan305
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christian Pasvic
Aug 18, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

August 17, 2021

My car is still having operating issues, as a matter a fact more than before, can’t understand why more I’m having more issues than before. More

by BABYISIS77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

We greatly appreciate you reaching out and would like to apologize for any inconvenience that has occurred for you. This is certainly not our goal, as we aim to provide each person with the absolute best in customer service, and we are disappointed when this is not the case. Please know that this has been forwarded to management. We thank you for your feedback.

August 16, 2021

Great customer service and fantastic dealership. I would absolutely recommend to everyone I know. Had a great experience with Alberto our salesperson. Went over every feature of the car and helped my wife s More

by JAVIER10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Rodrigues, Chris Brant
Aug 18, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

August 16, 2021

Best service in any other dealership! Would highly recommend to all my friends and family. Keep up the excellent work! I’ll definitely be back! More

by jennifersuarez426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

August 16, 2021

Best service than any other dealership you have an excellent service team starting with your manager Miguel! Always ready to do his best to make sure that all my needs with my Jeep are met. George Rui More

by Armando
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager Miguel, Service Representative George, Head of the Mechanics department
Aug 18, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

August 14, 2021

When scheduling a service, customers should be told an expectation of how long a fix would take. Without a good warranty it would break wallet More

by CUADRACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey Stuart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

We greatly appreciate you reaching out and would like to apologize for any inconvenience that has occurred for you. This is certainly not our goal, as we aim to provide each person with the absolute best in customer service, and we are disappointed when this is not the case. Please know that this has been forwarded to management. We thank you for your feedback.

August 13, 2021

Carlos the service advisor was very helpful and reviewed all of the repairs needed with my car and is willing to help with future repairs. More

by TOMMYEREYES72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
Aug 18, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

Aug 18, 2021 -

TOMMYEREYES72 responded

5 ⭐️

August 13, 2021

Great experience great service my service advisor was excellent she kept me informed of the service performed on my Charger Scatpack I would recommend this service department highly More

by waltonjt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shanna
Aug 18, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

August 13, 2021

Whenever I have brought my truck to Kendall Dodge I always feel like I have been treated well/ I never have anything but a good feeling when I need repairs there. More

by DROBSON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

We greatly appreciate you reaching out and would like to apologize for any inconvenience that has occurred for you. This is certainly not our goal, as we aim to provide each person with the absolute best in customer service, and we are disappointed when this is not the case. Please know that this has been forwarded to management. We thank you for your feedback.

August 12, 2021

Customer service sucks, the workers don’t care about your needs. I won’t be going back to the dealership again. Horrible service. Don’t recommend the service to anyone More

by claudiatoirac
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Carlos
Aug 18, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

We greatly appreciate you reaching out and would like to apologize for any inconvenience that has occurred for you. This is certainly not our goal, as we aim to provide each person with the absolute best in customer service, and we are disappointed when this is not the case. Please know that this has been forwarded to management. We thank you for your feedback.

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