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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.3
3,426 Reviews

3,426 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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February 22, 2022

Staff members are courteous, well knowledgeable, kind and attentive. They will hear out your problem and try to resolve it More

by JOHNSUH001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

February 22, 2022

Service center great job, communication skills,timing, professional knowledge,working on weekends and customer care More

by HERMES2472
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 22, 2022

Is the best dealer I love the attention they give you there and a good service More

by reglaj2
Customer Service
Recommend Dealer
Yes
Employees Worked With
Anthony Tamarit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Del Pino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

February 22, 2022

The communication was very poor. Not knowledgeable about repairs. They charged me for services that were not completed(tire rotation). Also repairs were not completed properly (my ro More

by cpumo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christian Povsic
3.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Francisco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mariam was very helpful
Feb 23, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your feedback. We will be happy to assist you in connecting with our service team. Unfortunately, we were not able to locate your information in our system by entering your DealerRater user name (cpumo). To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review. Hope to hear back from you soon.

February 21, 2022

I went for a tire repair. Took a little long but they took care of the situation More

by AGARCIABARBON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 21, 2022

Very nice customer service and good attitude when you speak with the manager about me problems…Súper clean area’s More

by PAPICHULI22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 21, 2022

Took forever, not answer calls, never send the quote detailed… they have 2 weeks with the Van from Flying Academy.. and we pickup because they didn’t provide the service.. Felipe Javier Santiago = bad More

by mayerling16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Felipe Francisco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our team. Unfortunately, we were not able to locate your information in our system by entering your DealerRater user name (mayerling16). To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review. Hope to hear back from you soon.

February 21, 2022

The dealership was honest and upfront. Gave me a loaner vehicle to continue my work while i waited for the repair to be finished. Other than the high price for brake servicing, the experie More

by luisquesada23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Francisco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 21, 2022

George Ruiz was very informative really courteous right knowledgeable and he kept me informed throughout the process of fixing my car I recommend him highly More

by alcapetillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Tamarit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Obregon
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

February 21, 2022

Dealership was very attentive to my vehicles needs. Service did a quick and great job. More

by JUANMENDIETA7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

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