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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.4
2,980 Reviews

2,980 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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January 04, 2022

The advisor George very professional. Fast and good service very clean and safe wearing mask More

by Javier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 04, 2022

Great Service but Not so good in updating your car status, they need to improved, how to communicate with their customers so he or she can have a better peace of mind. More

by taino_44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Monterroso
3.0
This rating includes all reviews, with more weight given to recent reviews.
Lazaro Varas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

January 04, 2022

Best service in town !! On time all the time .. walk in and out with no problem at all More

by RTV1020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

January 04, 2022

Great service! Perfect time, no appointment needed for oil change, fast and reliable, 100% recommended More

by manuelhgp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Fernandez
Jan 04, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

January 04, 2022

Great car service from Kendall Dodge. Quick and fast. I would recommend them anytime. Thanks More

by Joeyxt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 04, 2022

The associated costumer service is very good, the service inside the workshop isn't that good. More

by boby50.rp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your 4-star response. Have a wonderful day!

January 04, 2022

Paula was very helpful with my car concerns and was very friendly and knowledgeable. Really was impressed with her customer service. More

by AMONTENE7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

December 31, 2021

Terrible customer service. Attention to detail sucks. No follow up. Some of the worst service I’ve received. More

by Fj216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your contribution. As we are not able to identify who you are to rectify any issues, we will need your name, contact information, and nature of any concerns to social@kendalldcjr.com. Hope to hear back from you soon.

December 31, 2021

Six months ago my truck presented a problem in the sensors and I went to the dealer for that problem the truck was two months and they gave me a rented van from Emterprice with a very bad smell and di More

by NOELDENET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey Stuart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Collado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lazaro Varas
2.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for bringing this to our attention, Noel. We do apologize that you have been experiencing issues with your vehicle but we are here to help you through it. We have already forwarded your information and feedback to our service leaders but in order for them to reach you successfully, please include your name, contact information, and nature of any concerns to social@kendalldcjr.com. Hope to hear back from you soon.

December 31, 2021

Great team/service. Attentive and Knowledgeable. Only place I go to get both of my jeeps serviced. More

by llanesd17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Del Pino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

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