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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.4
2,980 Reviews

2,980 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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January 19, 2022

Service rep Felipe was great . However , my car is less than 3 years old and I have spent more than 3 +months in a rental and problems are still ongoing and more continue to arise . Not a happy Dodge custo More

by ROSECASTILLO84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Felipe Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your feedback, Rose. We have forwarded your information and contribution to our service leaders who will be contacting you directly to ensure you are satisfied. Be well.

January 19, 2022

Mr George Ruiz was attentive and a great communicator. The repairs work was relatively quick. Whoever was supposed to wash my car failed. More

by luigilao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

January 18, 2022

Always a pleasure to deal with my service advisor Carlos. Carlos is always helpful and attentive to my needs. More

by Victor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

January 18, 2022

Muy buena atención en todos los aspectos, y la atención en el servicio muy buena More

by RCHOY2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

January 17, 2022

Mr. Povsic, Mathew and Hugo took excellent care of me and my truck in service. Thank you. More

by reiglez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Povsic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Lagares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

January 17, 2022

Good customer service and the wait wasn’t too long! George Ruis was very helpful! More

by yousiduenas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Tamarit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Povsic
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

January 17, 2022

All was ok we appreciate service and support. Our car now is secured and updated More

by Gustavogonzalezc
Recommend Dealer
Yes
Employees Worked With
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 14, 2022

Excellent customer service. Took great care of me from the start. Very professional. Good people More

by SHAWNW007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

January 14, 2022

Awesome service team, Lazaro, was very knowledgeable & well informative with my Ram's issues. Drop my Ram off in the morning and as promised by Lazaro, it was returned to me by late afternoon More

by RIGO2213
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lazaro Varas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

January 12, 2022

My service advisor Carlos Blanco is an important asset to Kendall Dodge he is always willing to help customers like me he always go the extra mile to make sure customers are comfortable with an excellent ser More

by GermanMorales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

Jan 12, 2022 -

GermanMorales responded

You are most welcome 👍

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