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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.4
2,994 Reviews

2,994 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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February 11, 2022

It took 2 weeks for my car to have a diagnostic and I feel like that is too much time to wait. . More

by damon_neely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Tamarit
3.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our service team. We have forwarded your information and feedback to the team who will be contacting you directly. Have a great day!

February 11, 2022

Un buen procedimiento y buena atención del personal de trabajo , buena explicación del trabajo q le isieron al vehículo , muy buen servicio el q ofrecen al cliente More

by mr3934616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Lagares
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 10, 2022

Super buen servicio y la gente muy amable .. siempre q llevo el carro para mantenimiento nos atienden muy amables More

by itului66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 09, 2022

They were very professional and efficient! They made me feel like they cared about my issues with my Jeep! I highly recommend their service Dept! More

by Jen Flo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Collado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Tamarit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Obregon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Povsic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Diez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Noguera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth Sanchez
Feb 09, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 09, 2022

Assistant manager Jorge del Pino is a dealbreaker!Thanks Assistant manager Jorge del Pino is a dealbreaker! Thanks for your advise and service Jorge! More

by ncvenerio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Del Pino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

February 08, 2022

I was treated very kindly and I got my dreamed car. Thanks again for the good deal I got. More

by SEDOGLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emilee Quesada, Jose Pupo, Charles Mitchell
Feb 08, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

February 07, 2022

Crashed my car while in the mechanic..took 4 months to fix..gave it to me with a check engine light on..had to go back..then gave it back to me with a broken catalytic converter..then when it was finally More

by ROB040587
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose Lopez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our service team. Unfortunately, we were not able to locate your information in our system by entering just your DealerRater user name (ROB040587). To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review. Hope to hear back from you soon.

February 05, 2022

Communication was terrible. Felipe would not return my calls. I had to get general manager Collazo involved & even to get him I had to use your chat More

by DSANOEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hector Collado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Francisco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our team. Unfortunately, we were not able to locate your information in our system by entering just your DealerRater user name (DSANOEL). To help our leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review. Hope to hear back from you soon.

February 05, 2022

Grate experience very nice and helpful overall a great dealer would go again and recommend to friends. More

by frankalonso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 04, 2022

Thank you, work was done excellently. Courtesy rental was really appreciated. As always, your service is A-1 a pleasure, owning my Dodge Journey! More

by debeche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Collado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Tamarit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Lagares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

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