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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.4
3,002 Reviews

3,002 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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February 21, 2022

I went for a tire repair. Took a little long but they took care of the situation More

by AGARCIABARBON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 21, 2022

Very nice customer service and good attitude when you speak with the manager about me problems…Súper clean area’s More

by PAPICHULI22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 21, 2022

Took forever, not answer calls, never send the quote detailed… they have 2 weeks with the Van from Flying Academy.. and we pickup because they didn’t provide the service.. Felipe Javier Santiago = bad More

by mayerling16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Felipe Francisco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our team. Unfortunately, we were not able to locate your information in our system by entering your DealerRater user name (mayerling16). To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review. Hope to hear back from you soon.

February 21, 2022

The dealership was honest and upfront. Gave me a loaner vehicle to continue my work while i waited for the repair to be finished. Other than the high price for brake servicing, the experie More

by luisquesada23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Francisco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 21, 2022

George Ruiz was very informative really courteous right knowledgeable and he kept me informed throughout the process of fixing my car I recommend him highly More

by alcapetillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Tamarit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Obregon
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

February 21, 2022

Dealership was very attentive to my vehicles needs. Service did a quick and great job. More

by JUANMENDIETA7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

February 20, 2022

Best service by Hugo, always ready to help, very well recomended service advisor. Thank you Hugo More

by manzini78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 18, 2022

I have taken my car there 6 times for the same problem. Paying my car and the car in the dealer x 1 week, then x 3 week, then back again after 3 days of using it. Some people are rude and not caring about More

by NEITA7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Felipe Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ruiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lazaro Varas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our service team. Unfortunately, we were not able to locate your information in our system by entering your DealerRater user name (NEITA7). To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review. Hope to hear back from you soon.

February 18, 2022

Fast and excellent service. I was assisting by Matthew as soon as I arrived with my Chrysler Pacifica. Very professional. More

by Omar
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matthew Lagares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

February 18, 2022

People need to get trained on ownership and how to deal escalates situations. Too many issues with the car. Will change it but not with you guys. Have 4-5 cars bought there but customer service needs more More

by mariasantin2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Horrible experience
Feb 18, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for bringing this to our attention, Maria. We have forwarded your information to our leadership team who will be contacting you directly regarding your experience.

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