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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.4
3,012 Reviews

3,012 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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June 04, 2022

My experience there was pretty good the personnel there were helpful and very knowledgeable. The place was also very clean. More

by Jose Sandoval
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Enjoy your weekend, Jose.

June 04, 2022

Poor service. I took my car there at 11:30 AM, I was told I was going to get a text message, I never did, I called several times, no one was available. I needed More

by CLAUDIALMESA
Recommend Dealer
No
Employees Worked With
Ramirez
Jun 04, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you, Claudia. We have shared your feedback with management, Enjoy your weekend.

June 04, 2022

excellent service Nick treated us very well, super special very good! I highly recommend them More

by JUANOLIVO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Alfonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Leppez
Jun 04, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 04, 2022

The service was excellent, they explained everything in advance and did the work quickly and it was ready on time. More

by Elliana Cervantes
Recommend Dealer
Yes
Employees Worked With
Dont remember
Jun 06, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 03, 2022

Once again the mechanics lost some screws to my custom wheels. This would be the third time they return my vehicle with missing screws. Last time the service manager replaced it with a screw that was a co More

by DPENTON770
Recommend Dealer
No
Employees Worked With
Rather not say but you can look it up
Jun 03, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Without your information, we are unable to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

Jun 03, 2022 -

DPENTON770 responded

Dennis Penton

Jun 06, 2022 -

DPENTON770 responded

Name is Dennis Penton. They should be able to find my name since they have my email. It is outrageous that I physically have to go out of my way to get to the dealership to get any response. I've physically gone 4 times for a simple screw! I'm still waiting for someone to call me to let me know that part is in. It was supposed to get there last week. Absolutely inexcusable.

Jun 06, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you, Dennis. We have shared your information with management.

June 03, 2022

Me parece que el servicio de garantía no es completo, ejemplo: los fluidos no los chequean ni los acompletan. More

by DANIELC7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No recuerdo el nombre
Jun 03, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Without your information, we are unable to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

June 03, 2022

I have been carrying my vehicle for more than a year and I am disappointed that the problems never end. The service person is extremely friendly. I think it's the only reason I keep taking my car to this pl More

by cpazgarcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Without your information, we are unable to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

June 03, 2022

Great dealer, I have been a loyal customer for few years now. Good service and great attention. More

by Orlando De La Torre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Tamarit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

June 02, 2022

I always have a great experience and receive excellent service every time I go to Kendall Dodge Chrysler Jeep Ram. More

by JOSE_A_BOBADILLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Tamarit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

June 02, 2022

Great customer service, reasonable prices, friendly people, very clean environment, would recommend to any one More

by Jdelsol1
Recommend Dealer
Yes
Employees Worked With
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

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