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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.4
3,015 Reviews

3,015 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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July 02, 2022

Unacceptable service. 3hrs plus wait time for an oil change. Rude customer service to add insult to injury. More

by CUBANMUAYTHAI30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos Blanco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Del Pino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

We need your information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

July 02, 2022

Great service quick , friendly and professional. The physical dealer location is good and easy to get around. More

by FLUMPUY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

July 02, 2022

They take good care of my car! Also, well organized and do it while you wait! More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

Jul 02, 2022 -

Mike responded

Your welcome! Chris Cook is the only person I let work on my Demon!

July 01, 2022

My service advisor was great. Very informative and helpful. Looking forward to my next visit More

by topher2540
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 01, 2022

Very good service and the dealer is very clean customer service is good thank you for asking More

by alcapetillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Tamarit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Obregon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lazaro Varas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

July 01, 2022

Took longer than expected, did not wash the car. Wind screen wiper cables disconnected and not put back in place More

by petergdp2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure of names
Jul 01, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

We need your information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

July 01, 2022

The lady who attended me was very nice in my situation with the information with the package. More

by Edu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

June 30, 2022

George was great he took care of everything for me and explained my issue to my satisfaction More

by erickc1024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 30, 2022

El servicio es pésimo, sigue siendo lo mismo de hace muchos años . No ha mejorado. Cambian el personal pero la atención y la ayuda es nula , cualquier reclamación a representantes se ofenden . Llevé More

by MFADULCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No recuerdo su nombre . Debe estar en la hoja de servicio
Jun 30, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

We need your information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

Jul 01, 2022 -

MFADULCH responded

Qué información necesitan de mí ?

June 29, 2022

Always on point minimal wait time excellent assistance professionals that attend to all inquiries making sure your needs are met still have time to be kind compassionate and polite More

by jimmymath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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