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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.4
3,015 Reviews

3,015 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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July 30, 2022

I had to take my jeep to my daughter in Orlando for college on a few days off that I had scheduled off, but there was a recall on it. There were no appointments for in such a short time but the mainten More

by davyjoneslocker3266
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Del Pino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 29, 2022

The best service customer service amazing Thank you for everything see you soon next year I’m going to change my truck and you guys going to be the dealer for me More

by errol0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Del Pino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 29, 2022

The advisor never gave me the receipt of what the truck got done. He told me that he was going to sent it and am still waiting!! All my loose change is gone and i know that i left it there. They also took More

by Alex
Customer Service
Recommend Dealer
No
Employees Worked With
Lazaro Varas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

To help our service leaders reach you, please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

Jul 29, 2022 -

Alex responded

Lex francisco 7863897902

July 29, 2022

Paula is great! Service was done quickly as long as you arrive first thing in the morning. Waiting area is comfortable did not like cars being driven into showroom w More

by made1024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 29, 2022

The sale man and the finance team were great. Unfortunately I had a problem with the service department I brought my vehicle because the center screen were giving me a problem and I notice they h More

by ALEXMESA987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Collado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernesto Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ulises Soza
Aug 01, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 29, 2022

This is the best dealer I’ve ever had service at. They are honest people. I thought lmy car was overheating. They checked and checked and turns out it wasn’t. I got my car back no charge. Usually a s More

by Ashley E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

July 28, 2022

The attention received was prompt , courteous and professional !! This encourages repetition with no qualms . Well done More

by vbbryanp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

July 27, 2022

Reliable, consistent, efficient service. The service consultant is polite and quick to respond. Paula is the best. More

by JACYVE25
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Olarry Marin
Jul 27, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 27, 2022

Experience? What experience.. i called them twice to do some recall work on my jeep grand cherokee.. chirp chirp chirp.. .so quiet the crickets were louder as th More

by flatsguide
Customer Service
Recommend Dealer
No
Employees Worked With
Jorge Del Pino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

We need your information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

Jul 27, 2022 -

flatsguide responded

Barry Hoffman 305 393 2587 I left messages three times to make and appointment for recall work.. I spoke with the service department and twice i request jorge (who was the previous service person i worked with) No response or call back..

July 27, 2022

Assistant Service Manager Jose Lopez was very courteous and helpful. I am assuming you have a backlog of work for your mechanics, as it took two days to get an estimate on the repairs/maintenance I reques More

by TNTELFSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The ladies in the Cashier Office were efficient, friendly and courteous.
Jul 27, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

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