Kendall Dodge Chrysler Jeep Ram - Service Center

Muy buen equipo de trabajo, con mucha precisión en sus diagnósticos y su puntualidad. Excelente atención al cliente diagnósticos y su puntualidad. Excelente atención al cliente More

Was given a rental vehicle while my car was supposed to be in the shop for 3 days. This has turned into over 40 days at the dealer, and a charge of over $800 from the neighboring Enterprise, for which I wa be in the shop for 3 days. This has turned into over 40 days at the dealer, and a charge of over $800 from the neighboring Enterprise, for which I was told the rental would be covered as my Lease is under warranty. Upon picking up my leased vehicle, the issue still had not been fixed. Could not recommend this dealership to anyone. More

Very helpful, staff is very nice and has a willingness to help their customers with their needs. help their customers with their needs. More

When I first bought my vehicle, Nick was absolutely great! He made the process of purchasing extremely easy and quick. However, I went to get my vehicle serviced for a suspension problem and the servic great! He made the process of purchasing extremely easy and quick. However, I went to get my vehicle serviced for a suspension problem and the service was disappointing. They kept my vehicle for a week, quoted me $10,000 for the suspension issue, and didn’t even give me options of how or where to get my vehicle serviced. Contacted my personal mechanic who fixed my vehicle for $1200 and within 2 days. I don’t usually write negative reviews but getting your vehicle serviced after purchasing is always an issue and hopefully this brings some sort of attention and drastically needed changes. More

My experience in this dealership was excellent. Very professional and friendly service. I think Paula should be commended for her excellent service and specially how she takes the time to explain w Very professional and friendly service. I think Paula should be commended for her excellent service and specially how she takes the time to explain what the car needs. More

The service advisor was helpful knowledgeable. I will definitely service my car again at Kendall Dodge. I will definitely service my car again at Kendall Dodge. More

Pros: They provided me with a rental free of charge, the door was fixed and came back better than new. The update texts were also a major convenience. Cons: Car wasn't looked at till over a week later aft door was fixed and came back better than new. The update texts were also a major convenience. Cons: Car wasn't looked at till over a week later after bringing it in. Pointless to make an appointment if it's just going to sit there. More

This dealer will overcharge you. They tried charging me 4hrs for a starter r&r. Every maintenance book says its a 1.3 hr job. I caught it, but I wonder how many people they over char They tried charging me 4hrs for a starter r&r. Every maintenance book says its a 1.3 hr job. I caught it, but I wonder how many people they over charge. I've purchased 3 vehicle's from this dealership. This is how they treat good customers. Renzo is the service advisor. Service Manager was called out also. He probably condones/encourages these tactics. More

Well it all depends on what service writer you get. Some do take care of all needs you asked for. And some are there to get in & out. And don’t worry about the little thing’s you ask for. Some do take care of all needs you asked for. And some are there to get in & out. And don’t worry about the little thing’s you ask for. More

I always bring my Jeep there because I fell confident… the service is amazing and the result is always the best! Great service… no return to adjust and that is great the service is amazing and the result is always the best! Great service… no return to adjust and that is great More