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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.4
3,025 Reviews

3,025 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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August 10, 2022

Wheni did my service at Kendall CDJR the service advisor was Very professional she answer all my questions, over all good customer service. More

by rodolfoarrietal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 10, 2022

Very courteous the service representative that bytheway her name is Paula, she was very nice and knowledgeable and she returned my confidence to the service rendered. Great employee you got there. Thanks. More

by albertini-one
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 09, 2022

Good attention and service. Representatives are courteous and diligent, waiting room is good and prepared for customers, sometimes the waiting is long. More

by harilal55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

August 09, 2022

I have faith in my service writer, Paula. I know she will address all of my concerns, and then some More

by FANTUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Noguera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 09, 2022

Never got back to me about my part. Every time I would call I was told it hadn’t been received. I was told I would be contacted when the part arrived. That call never came. I continued More

by CARLOS_ENCINAS08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I rather not name
Aug 09, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you, Carlos. Our team has been informed of your situation and will be contacting you to ensure a positive outcome. Enjoy the day.

August 09, 2022

Dealership personnel extremely professional and pleasant and efficient. Service is usually performed in a timely manner. More

by DIANEKENNEDY38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 09, 2022

The service is much more organized and prepared than the competitor on US 1. Great customer service. More

by jdroman627
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

August 08, 2022

Needs better communication between advisor and customer. Better follow ups via text or phone about services More

by CatahoulaDiesel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Monterroso
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

August 07, 2022

Great and friendly service! Felipe, my service advisor was super helpful and explained to me everything my car needed fixing! More

by ariannerodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Francisco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

August 06, 2022

Amazing service and staff! The dealer was very clean. Service was fast I was in and out! More

by krome52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Tamarit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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