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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.4
3,025 Reviews

3,025 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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August 12, 2022

Good timely service with pleasant staff. Very Well communicated any updates regarding my service. Finished when expected to More

by Carlo818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lazaro Varas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

August 12, 2022

Good service, attention to details, no pressure and fast service. Price and options offered at time of service. More

by MBORABY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 12, 2022

Dealership staff was friendly and attentive. We met with service personnel who explained what needed to be done and the associated cost. Work was completed in an timely manner. More

by ckish0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Lagares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 11, 2022

Good service and excellent customer service. I appreciate the accuracy and professionalism. The communication between the myself and the service tech was excellent. More

by rjuanes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 11, 2022

I tried to call the counselor Lorenzo to check the status of my Jeep I never get in touch with him. The car was at the dealer for almost 4 weeks for service More

by NRIVIERE18
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lorenzo
Aug 11, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

To help our service leaders reach you, please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

Aug 12, 2022 -

NRIVIERE18 responded

Nirva Riviere 7862742423 Until now I haven’t got my car back

August 11, 2022

Service was faster than expected and they were friendly and clear in letting me know what's going on More

by Yjtorres68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 11, 2022

Even in Sunday they did a great job nicety and fast it only took me 30 minutes waiting for the service awsone More

by T.RENE67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 10, 2022

My truck was towed there over a month ago. Trying to get my service on the phone was xxxx near impossible. Finally after a month and three days of my truck being towed there I went in to get s More

by dscism
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lazaro Varas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

August 10, 2022

Great customer service. Helped with my car issues. Wait time was not long. All issues resolved very quickly More

by lawcanal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

August 10, 2022

Carlos Blanco is excellent. He is knowledgeable and attentive to my concerns. Building a relationship with a service advisor is very important. More

by ZORA427
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Tamarit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Obregon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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