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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.3
3,450 Reviews

3,450 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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March 26, 2023

Muy amables y ayuda rápida . Los costos de trabajo muy altos ,en comparacion con mano de obra. More

by hril2390@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 25, 2023

Knowledgeable professionals that get it right the first time. I would recommend this dealership for sales and service. More

by jmichaelbarren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Macculloch
Mar 27, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 25, 2023

I was sold a faulty new car which has required +4 visits to the service department in less than 12 months and 8000 miles. The car’s safety warnings are triggered randomly and constantly (seatbelts, airbags, More

by adriansalasdu11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lazaro Varas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kendalldcjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Mar 27, 2023 -

adriansalasdu11 responded

Thank you for your kind request, but if you read carefully, this is is my review after going through the process of submitting my name, contact information and the nature of my concerns +4 different times throughout the past year. We are in the process of hopefully solving the issue. Regardless, I believe my experience should be available for anyone reading reviews of this dealership and/or Doge Chrysler Jeep Ram products.

March 24, 2023

Excelente servicio,el y personal muy atento,me brindaron una espectacular experiencia,en especial la persona que me atendio,creo se llama Felipe. More

by PAPICHULI22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Great to see you back again!

March 24, 2023

This was my first visit since I purchased a used car. The customer service was Great! More

by oaaguirre1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 24, 2023

Thank You for the continued, quality in the service of my 2016 Ram Eco Diesel More

by REELSTRUGGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 24, 2023

Great service and experience. Very professional staff and sales person. Most likely to recommend the dealership to friends, family members and coworkers. Five stars. More

by Valglez
Recommend Dealer
Yes
Employees Worked With
Jose Abreu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brigitte (Finance Dept), Jose Pupo
Mar 24, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 23, 2023

48 hour minimum hold time for diagnostic is unheard of, anywhere outside this dealership. . Furthermore, 6 weeks plus for a part along with “repairs” that aren’t repaired, TPS not repaired. Tires not rota More

by Wick7144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hector Collado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Francisco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Monterroso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Veitia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Diez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Akhnaton Gomez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Noguera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kendalldcjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 22, 2023

Matt was very attentive to me and my time at the dealership. Got me in and out and I will make sure to always ask for him. More

by JenV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Beasley
Mar 22, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 22, 2023

Excellent service! The service representatives are very friendly and professional. The dealership is clean and provide water while you wait. More

by CHATOM16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Collado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Tamarit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Great to see you back again!

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