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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.3
3,436 Reviews
Call Service Center (786) 231-2222

3,436 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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May 26, 2023

After more than 6 visits for repair, no issues have been resolved. My service advisor was rude, nasty, and unprofessional. I don’t appreciate being yelled at! After many years of loyal service for both buyi More

by JOSEPH58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 26, 2023

The source of the problem has not been resolve. Remove and replace parts without finding the source dosen't fix the problem. More

by Cardts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Noguera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your feedback and are eager to better your return experience.

May 26, 2023

Carlos Blanco fue muy atento y servicial. Excelente servicio al cliente. Impresionante servicio a tiempo, eficiente, amable y te hace sentir como en familia. Lo recomendaría altamente. Me More

by BESTSOLUTIONS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 26, 2023

Great team all of them really do their best effort to always satisfy the customers… awesome all of them More

by Lcubilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Povsic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Del Pino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Jun 01, 2023 -

Lcubilla responded

i AM VERY HAPPY WITH ALL THE GREAT SERVICE. HELP, SUPPORT AND GUIDANCE i ALWAYS RECEIVE FROM THE KENDALL TEAM WHO ALWAYS GO THE EXTRA MILE TO SATISFY AND FEEL THE HAPPINESS THAT WE THE CUSTOMERS FEEL AT EVERY VISIT. tHANKS TO ALL OF YOU, NO DOUBT, THE BEST SERVICE AND SUPPORT IN MIAMI.

Jun 01, 2023 -

Lcubilla responded

I AM VERY HAPPY WITH ALL THE BEST SERVICE. HELP, SUPPORT AND GUIDANCE I ALWAYS RECEIVE FROM THE KENDALL TEAM WHO ALWAYS GO THE EXTRA MILE TO SATISFY AND FEEL THE HAPPINESS THAT WE THE CUSTOMERS FEEL AND ENJOY AT EVERY SERVICE VISIT WITH THE DIFFERENT DEPTS. THANKS TO ALL OF YOU, NO DOUBT, THE BEST SERVICE AND SUPPORT IN MIAMI.

Jun 01, 2023 -

Lcubilla responded

THE BEST TEAM IN MIAMI WHEN DEALING WITH CAR SELECTION, SERVICE, MAINTENANCE, QUALITY OF WORK DONE, SUPPORT AND ATTENTION AT EVERY VISIT,....THE BEST AGENCY IN MIAMI...KENDALL DODGE CHRYSLER AGENCY.

May 25, 2023

Felipe is great. Very profesional and friendly. Goes out of his way to communicate with clarity. Easy to reach at any time and follows up to make sure we don’t encoun More

by nlabrada86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 25, 2023

Buena atencion y preocupacion para dar con el problema y solucionarlo. mantenga su trabajo. Gracias More

by BESTSOLUTIONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 25, 2023

Great staff call you when the job is done Great job job was done very quickly Thanks More

by PUBLIOLABRADOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 24, 2023

Excellent service and offer. Highly recommended I am very happy of driving my Grand Cherokee Thank you guys More

by LEYDIBETT84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Obregon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emilio
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May 24, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Great to hear from you again so soon, Leydibet!

May 24, 2023

My experience was outstanding with the service department. I appreciate everything they did and the quick turn around. More

by MATTMAIR33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Tamarit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Obregon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Povsic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Lagares
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lazaro Varas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Starr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 24, 2023

My service advisor was great. He made sure that I was taken care of and keeper me informed of the progress More

by VLADIMIR.SCUTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher gi
Report | Print
May 24, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Great to see you back with us again!

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