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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.3
3,431 Reviews
Call Service Center (786) 231-2222

3,431 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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July 05, 2023

he had bad customer service skills and needs to work on his customer service skills More

by Bjolly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kendalldcjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 04, 2023

Our service advisor Hugo Moterroso was very professional. He is was customer service oriented, friendly and accommodating -superior service. More

by Jusalmar
Recommend Dealer
Yes
Employees Worked With
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugo Monterroso
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May 02, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

July 04, 2023

Always attentive and responsive. Clean and inviting. Knowledgeable staff. Free Wifi. Can work while I wait. More

by EMILIO.BERKOWITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Great to see you back with us again!

July 04, 2023

Great service, Daniel helped me with everything and explained me everything, I feel very secure leaving my car there. More

by Tatiana Parra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Cruz
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Jul 05, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 04, 2023

Very good service by the service agent and the mechanic services. Courteous and very understanding More

by rmvscuba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ruiz from Service
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Jul 05, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 04, 2023

Not very professional kept my vehicle for 2 weeks then I had to bring it back when I came to pick it up the first time it was blocked in by another vehicle then they couldn’t find the keys to move the vehic More

by mskcamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Povsic
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lopez
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kendalldcjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Jul 05, 2023 -

mskcamp responded

William S Campbell 7864175566, my concerns are as follows my vehicle was kept for 2 weeks and then after that long period of time we had to bring it back when I went to pick it up it was blocked in by another vehicle which they couldn’t find the keys for which made things even worse. The entire experience was a nightmare and not even an apology

July 04, 2023

Excellent customer service and values the importance of customer satisfaction. Carlos takes the time to explain everything and provides accurate updates. Best Dealer and service provider More

by M Varela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 04, 2023

BEST Customer Service Ever! !! NO Waiting time. Was Taken care of right away!! BEST Dealership Ever!!! More

by denise-ellison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Great to see you back with us again, Denise!

July 04, 2023

Good service , they didn’t check tire pressure and the car was delivered to dirty More

by jfblineau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 04, 2023

Good service, I was there without an appointment and was attended very quickly. Everyone was so attentive and nice. More

by Jose Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Veitia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Diez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Akhnaton Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Noguera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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