Kendall Dodge Chrysler Jeep Ram - Service Center

We have been taken care of by Paula for years. She is a gem and understands true customer service. When we arrived at the service department we didn’t see Paula, so asked for help from THREE oth She is a gem and understands true customer service. When we arrived at the service department we didn’t see Paula, so asked for help from THREE other service representatives who would not see to us- even though they were not with any other customers! Useless! Then Paula showed up, took us under her wing, saw what problems our Pacifica had and had it taken in to be fixed. She followed through by texting both my wife and me updating the progress and completion of the repairs. Five stars for Paula. Zero stars for the other service reps. I would recommend using this dealers’ service department ONLY if they can see Paula! More

Muy mal servicio falta de respeto al cliente por no darle la información de su carro mi carro estado por 03 semana en enero y 02 meses febrero y marzo y me lo entregaron con las mismas fallas muchas mentir la información de su carro mi carro estado por 03 semana en enero y 02 meses febrero y marzo y me lo entregaron con las mismas fallas muchas mentiras. More

Poor Poor product quality and terrible customer service. They treat customers as if they're doing them a favor. My personal experience with this company was terrible. I even sold my newly purchased Jeep at They treat customers as if they're doing them a favor. My personal experience with this company was terrible. I even sold my newly purchased Jeep at CarMax. I'm losing money, but I gain peace of mind. More

Hugo is an excellent employee who provides amazing work. He is a great asset to your company. He is a great asset to your company. More

Great experience, treated very well' The service was also done in a timely manner and definitely would come again. done in a timely manner and definitely would come again. More

Very good So far it was a good experience, although I had bad news about the delay in solving the truck problem. bad news about the delay in solving the truck problem. More

Bad service ! !!!! and no explanation of the rules , when is time to pick up the vehicle…surprise is more than you think, and they charge more when you pay with the !!!! and no explanation of the rules , when is time to pick up the vehicle…surprise is more than you think, and they charge more when you pay with the credit card, what a ripoff 👎👎👎 More

Had to take the car in for issue with 4WD light, and then had a full check. Took more than a week, but George Ruiz kept me up to date at every step of the process. had a full check. Took more than a week, but George Ruiz kept me up to date at every step of the process. More

Good thus far no complaints with the vehicle after service Great customer service from Fidel? service Great customer service from Fidel? More

Felipe provided excellent service and wss very efficient. My car had motor mounts replaced within a week and.the dealer provided a rental. Perfect service. My car had motor mounts replaced within a week and.the dealer provided a rental. Perfect service. More