Kendall Dodge Chrysler Jeep Ram
Miami, FL
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 AM
Service
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 AM
Parts
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 AM
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exelent customer service Great customer service!!! Sales Mike when above and beyond to get me into my new car!!!!!!!. Great job............ will recommend to anyone that wants Great customer service!!! Sales Mike when above and beyond to get me into my new car!!!!!!!. Great job............ will recommend to anyone that wants to buy a car.... More
Mal servicio de mantenimiento Compre un jeep compass hace 1 año y he tenido que llevar el carro 5 a 6 veces a servicio pero nunca me pueden ayudar o la cita es para varios días des Compre un jeep compass hace 1 año y he tenido que llevar el carro 5 a 6 veces a servicio pero nunca me pueden ayudar o la cita es para varios días después, me toco cambiar de dealer para poder hacerle el servicio.a mi carro. Mal pero mal servicio. More
Excellent and Easy Experience I found Kendall Jeep on line when searching for a specific Wrangler Unlimited and came across their Internet Manager, Mike Barcelo. He was not only v I found Kendall Jeep on line when searching for a specific Wrangler Unlimited and came across their Internet Manager, Mike Barcelo. He was not only very open,polite,and informative on the phone but when I visited the dealership, he was able to get me a no hassle very nice deal within 30 minutes! He also went above and beyond his duties to find the best Insurance rates with their in-house agents . He integrated the entire purchase with the finance and service departments. I was on the road quickly and smiling with my new Wrangler, very satisfied with Mike and the welcoming and professional team at Kendall Jeep. More
Excelente customer services Excelente staff especial y Maikel Barcelo selle ver y profesional and dedícate to clientes ver y ver serious,like e ver y one working the te ver y Goo Excelente staff especial y Maikel Barcelo selle ver y profesional and dedícate to clientes ver y ver serious,like e ver y one working the te ver y Good dealer More
"QUICK and Custimized to my Budget" I'm a Mom of 5, so it goes without saying that I watch every penny that is spent in our household. Not only was I able to turn in my lease almost 6mo I'm a Mom of 5, so it goes without saying that I watch every penny that is spent in our household. Not only was I able to turn in my lease almost 6months early, but I walked out with a new 2015 Durango at a very reasonable monthly payment, with $0 down and an amazing service package to boost. My sales rep, Mike Barcelo is one of a kind! He went to all measures to make sure I was comfortable with my purchase, and was just as excited as I was to get the best deal possible. After it was done, I literally felt like he was family. I am a lifelong client, and will go back for my next car purchase without hesitation. Thanks Kendall DCJR! Thanks Mike! More
Best Buying experience to date! Fair Price and Fast Delivery Thank you Mike Barceló and Angel Garcia, for making our buying experience the BEST! Been with this dealership since 2010, by far #1... TY! - Leo Thank you Mike Barceló and Angel Garcia, for making our buying experience the BEST! Been with this dealership since 2010, by far #1... TY! - Leo More
service was long but worth the wait Had to go for an oil change while I was waiting they found I had a few computers to update. They offered to take me home or to a local shopping center Had to go for an oil change while I was waiting they found I had a few computers to update. They offered to take me home or to a local shopping center while they completed the repair. EVEN had the car washed for me. When they were done they picked me up and brought me back to the dealer. More
Terrible Dodge sales Just briefly: went in on Sunday test drove the car, got an offer being told valid for Su & Mo only. Sunday, at the end of the dat I communicated with Just briefly: went in on Sunday test drove the car, got an offer being told valid for Su & Mo only. Sunday, at the end of the dat I communicated with sales agent acceptance of deal and confirmed via email with Internet manager. Next day, Monday provided all the documents, credit check expecting same day car delivery. Nonetheless, sales manager calls me letting me know that there was no deposit on the car thus, he could not trust I am a serious customer ?! therefore, reportedly somebody walked in and he sold the car. Salesman and Internet manager were completely unaware. To make it even more interesting the sales manager Jose Abreu was neither interested in understanding the situation created nor in correcting it. From his perspective no deposit - no car, never mind that deposit was never requested and that the sales team and finance department have been already working on and already checked my credit. So be prepared for surprises. Sales manager Jose Abreu extremely deficient regarding customer service, lower your expectations threshold if dealing with him. After my experience please consider a different place, at least for now, with present management. Take your business elsewhere and hopefully it will more appreciated than at Kendall Dodge and fortunately plenty of places. If however end there and having issues call Dodge customer service at FCA headquarters they’ll be interested 1 (800) 423-6343 More
Terrible customer service This dealership has terrible customer service. Sales associates are unprofessional. Service director Anthony Tamarit has no practical/common sense wit This dealership has terrible customer service. Sales associates are unprofessional. Service director Anthony Tamarit has no practical/common sense with dealing with customer issues or problem solving. No communication- their team won't call you back or leave you true estimate of completion of serviced vehicle. I'm curious to know if the General Manager knows how poorly this department is managed. I am eager to find another jeep dealership to work with. More
Relatively smooth process and a good price Came from an auto trader ad. Everyone was professional and easy to work with. The price was good and we got the car we were looking for. Came from an auto trader ad. Everyone was professional and easy to work with. The price was good and we got the car we were looking for. More