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Kendall Dodge Chrysler Jeep Ram

Miami, FL

4.4
5,021 Reviews
Car buying shouldn’t be a stressful experience, and it doesn’t have to be. When consumers come to Kendall Chrysler Dodge Jeep Ram, they’re met with an experienced sales staff ready to serve. We’re committed to consumer satisfaction and will always look for ways to ensure our consumers turn into happy drivers every day. Whether looking for a new vehicle or a used vehicle, with top choice trucks, SUVs, ...
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13355 SW 137th Ave.

Miami, FL

33186

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Showing 5,023 reviews

March 06, 2022

It's a breath of fresh air to see great customer service these days. I can always count on that here. More

by LORE143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 06, 2022

Not happy at all. Can’t be trusted. Brought the cat on for a check engine light only and they told me it was an oil leak. The cat had not been leaking at all but I fig More

by LDRSHIP132
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose Lopez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our team. To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review. Hope to hear back from you soon.

More
March 06, 2022

Team was quick and efficient service, Overall experience was great! Would like more options available to purchase accessories and take the same day at the parts shop. More

by GALLETPHILIP
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

March 05, 2022

Good experience for a tough job. Carlos Blanco was extremely helpful and all the staff was very friendly and accommodating. Thanks for the great job! More

by daveleyva21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 05, 2022

Great service very fast keep up the good work and I’ll keep coming back for sure thanks More

by Mary andrade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

March 05, 2022

000por el mal trato de los que trabajan en la parte de servicio mi carro sigue teniendo problemas y ellos dicen que no More

by Omar Ramos
Customer Service
Recommend Dealer
No
Employees Worked With
No se ni si nombre
Mar 05, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your feedback, Omar. Please know that we have forwarded your information to our service leaders who will be contacting you directly to assist you. All the best.

March 05, 2022

Great service as always! I o ley bring my jeep to that tema! Is close to my Home and the piro le are great!!! Love the service More

by jsalazar17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

March 04, 2022

This is the third time I’ve wasted a big portion of my day on a simple oil change, every single time i spend literally 3 hours in the lobby for my car to be finished. And every single time i complain they More

by jhonbatista17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hector Collado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for bringing this to our attention, Jhon. We deeply apologize that your experience was not a favorable one. Please know that we have forwarded your information to our service leaders who will be contacting you directly to ensure satisfaction. Be well.

March 04, 2022

Making an appointment was quick and easy, was greeted by my service advisor Carlos blanco as soon as I arrived and was ready to listen to my concerns I had with my vehicle. More

by Elias824
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 04, 2022

Great service. Very professional team. The sales representative was very knowledgeable. Great support from finance department. Overall a great experience More

by omylug
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Collado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernesto Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Mendez
Mar 04, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

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