Ken Vance Hyundai
Eau Claire, WI
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Thanks for the extra effort I would like to extend a huge thank you to Eric Pamperin (salesperson) and Josh Roff (business manager) for all of their extra effort . My son and I I would like to extend a huge thank you to Eric Pamperin (salesperson) and Josh Roff (business manager) for all of their extra effort . My son and I were on our way in to Ken Vance Hyundai to test drive some cars when we had an emergency and were delayed. By the time we finally got there, it was nearly closing time. Nevertheless, Eric and Josh were willing to stay late to help us out, as it would have been very inconvenient for us to reschedule for another day. We tried out the cars as long as we needed to, and found one that we really liked. They took care of everything and got us on our way in the new car that evening - my 3rd Hyundai from them, by the way. They ended up staying past 8:30 PM to make sure we were helped. More
Our new Santa Fe We had been shopping for a vehicle for a few months. Ken Vance Motors did an awesome job. No one was overbearing or rude. Very polite and professio We had been shopping for a vehicle for a few months. Ken Vance Motors did an awesome job. No one was overbearing or rude. Very polite and professional. Actually made buying a car a fun experience. Thank you Chris for introducing us to Jason! He is a great person. Also Dave who was also very pleasant to talk with. More
Great Dealership Just purchased our 3rd vehicle from Ken Vance (1 used GMC when they were a GM dealer, 2 new Hyundai's). I have always liked Ken Vance, from buying t Just purchased our 3rd vehicle from Ken Vance (1 used GMC when they were a GM dealer, 2 new Hyundai's). I have always liked Ken Vance, from buying to the service center. Worked with Rita during our most recent purchase, and was very pleased with her overall. Although I have had the car less than 2 weeks, I am completely satisfied so far. What I found during my search for a new car was that Hyundai had more options for less, as it would have cost an extra 5-10K to continue buying GM with the same options currently available in my Santa Fe. Had we not already had a Hyundai in the garage, I would have been skeptical on the quality of the brand, but they are top rate. As a side note, both Hyundai's that we have purchased were on the sales floor in the same spot (albeit 3 years between the two). I can't wait to see what is sitting there next time we need a new car! More
Great experience Everyone was very friendly and helpful , Rita took extra time to explain everything to us, she found exactly the car I was looking for, definitely wil Everyone was very friendly and helpful , Rita took extra time to explain everything to us, she found exactly the car I was looking for, definitely will buy our next car there, More
Friendly Excellent dealership very nice people to work with. Show room is always clean and bright. service area is also clean. they have a nice lounge area to Excellent dealership very nice people to work with. Show room is always clean and bright. service area is also clean. they have a nice lounge area to wait while your car is serviced. More
Great deals at Ken Vance Motors!! Rita and the rest of the staff are great to work with. They provide knowledge and seemed to care the I was absolutely happy!!!! What a great experien Rita and the rest of the staff are great to work with. They provide knowledge and seemed to care the I was absolutely happy!!!! What a great experience!!! More
Excellent staff Very professional, and knowledgeable about the hyundai that we were interested in purchasing. As we were familiar with this dealership, from our prio Very professional, and knowledgeable about the hyundai that we were interested in purchasing. As we were familiar with this dealership, from our prior purchase of a Hyundai Sante Fe, in 2009, we knew we would again return for the new 2017 Hyundai Tuscon that we wanted, and be more than satisfied with Ken Vance Motors. More
All about customer service I have attempted to deal with most of the Eau Claire area dealerships over the past 20-30 years, but only Ken Vance Motors has established a customer I have attempted to deal with most of the Eau Claire area dealerships over the past 20-30 years, but only Ken Vance Motors has established a customer friendly approach to car sales. The sales staff that I have dealt with are interested in selling a vehicle, not on garnering the most profit, but on making the "deal" fair to both parties. They are up front with their cost structure and make the purchase process work for the customer. Other major dealerships never reveal actual costs and never negotiate honestly. Their "us vs. you" approach is obvious within 10 minutes of walking through the door. More
2016 Hyundai Tucson I am very satisfied with the car and the transaction to purchase it. Chuck Roger was extremely helpful and very flexible, which created a great buying I am very satisfied with the car and the transaction to purchase it. Chuck Roger was extremely helpful and very flexible, which created a great buying experience. More
Satisfaction beyond Sales person and finance person were very professional and personal . Made the transaction a good experience. Ken stopped by the salespersons office Sales person and finance person were very professional and personal . Made the transaction a good experience. Ken stopped by the salespersons office to say hello as well as other staff members that I knew. More