Ken Vance Hyundai
Eau Claire, WI
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UNHONEST REPRENSENTATION This was an internet purchase based on information given by salesman. The low rating is because salesman Craig Geissler gave us incorrect information This was an internet purchase based on information given by salesman. The low rating is because salesman Craig Geissler gave us incorrect information on used vehicle. I was told vehicle was local well taken care of trade in which he personally new about and did personal inspection. He stated vehicle had brand new tires and only body flaws were small scratches on bumper. As it tuned out tires are a little over half of their usable life and there is a dent in the hood front center about the size of a hand. They had the vehicle for awhile so I am sure dent was seen by other members of Ken Vance Motors, but never mentioned to us and unfortunately not noticed until it was in our garage 500 mile from dealership. We have purchased several vehicles through internet and luckily other dealers have represented vehicles accurately. We are posting this so anyone else purchasing from this dealer will go and personally check out vehicle before signing anything on their used cars. More
Pleased with our purchase Key Vance Hyundai was reasonable, time efficient and had a no-nonsense personable approach to the services they offer. In no way did I feel pressured Key Vance Hyundai was reasonable, time efficient and had a no-nonsense personable approach to the services they offer. In no way did I feel pressured to make a sale, walked in explained what I was in need of and they assisted with meeting my expectations and had me out the door in a time efficient manner. This dealership I would highly recommend to anyone who is looking for a friendly-hometown approach to the purchase of your next vehicle! More
Amazing experience Rita and josh were amazing! I’m so happy with my purchase! I will definitely continue to purchase my vehicle here! Great customer service, extremely Rita and josh were amazing! I’m so happy with my purchase! I will definitely continue to purchase my vehicle here! Great customer service, extremely helpful! More
Recurring customer. Things are a little worse Everytime I come back. As a recurring customer. I would greatly appreciate better service. By this I mean have your service department open and fully staffed on Saturdays. B As a recurring customer. I would greatly appreciate better service. By this I mean have your service department open and fully staffed on Saturdays. Better deals because I could always go elsewhere and probably will next time unless something changes. And would love to see better quality tires on the vehicles upon purchase of a new model. More
Curtious staff I felt comfortable and at ease when I was at the dealership. NO high pressure sales pitch. This is the second time purchasing a new car and I will c I felt comfortable and at ease when I was at the dealership. NO high pressure sales pitch. This is the second time purchasing a new car and I will continue to do so. More
Friendly, fair, and competent We have been buying Hyundai from Ken Vance for years. The sales staff is always knowledgeable. The service department is accurate with their estimat We have been buying Hyundai from Ken Vance for years. The sales staff is always knowledgeable. The service department is accurate with their estimates and time schedules. Everyone is very friendly and helpful. More
Amazing! It is a five star rating! I was very impressed with the staff's willingness to work with me and how hard they worked to get me in the vehicle I wanted It is a five star rating! I was very impressed with the staff's willingness to work with me and how hard they worked to get me in the vehicle I wanted for the price I was looking for. It was the customer service that sold me on the purchase. Wonderful experience! More
Hyundai Sonata Our previous experience with Ken Vance Motors and its employees, Rita Anderson and David Czysz was excellent. And, this experience did not disappoin Our previous experience with Ken Vance Motors and its employees, Rita Anderson and David Czysz was excellent. And, this experience did not disappoint us. Both Rita and Dave were the same professionals we remembered dealing with when we leased our first car from them 3 years ago. More
Excellent, professional dealership From start to finish, everything was handled in a timely, professional manner. All of our questions were answered and we were well taken care of throu From start to finish, everything was handled in a timely, professional manner. All of our questions were answered and we were well taken care of throughout the process. More