Ken Grody Ford Inland Empire
Redlands, CA
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We were looking for a new vehicle for our family that would work well with our needs. We were looking for a F-150 and started on the internet. The responses that we received from our sales person were qu would work well with our needs. We were looking for a F-150 and started on the internet. The responses that we received from our sales person were quick and informative. When we came to the dealership to purchase, our sales person worked hard to get us exactly what we were looking for. More
Staff helped with the choice of the new car. She was very helpful in giving suggestions and over all knowledge of the vehicle. She called and asked if we were happy with the vehicle and if we had any questio helpful in giving suggestions and over all knowledge of the vehicle. She called and asked if we were happy with the vehicle and if we had any questions More
This place is a great place to visit for a used car or truck. Prices were low to begin with and they were still willing to shave some off. Really nice people and not pushy at all. Go here first and save y truck. Prices were low to begin with and they were still willing to shave some off. Really nice people and not pushy at all. Go here first and save yourself some time and hassle. Cheers, Brant More
Robyn was very helpful and didn't stop till I got my Robyn was very helpful and didn't stop till I got my Truck. I would work with them again. Anthony was quick and wasn't pushy when finalizing the de Robyn was very helpful and didn't stop till I got my Truck. I would work with them again. Anthony was quick and wasn't pushy when finalizing the deal. More
My shopping experience at Redlands Ford was incredibly easy , pleasant, and low-stress. I had just lost a vehicle in a total-loss accident, and needed to replace it quickly. To their credit, no-one at the easy , pleasant, and low-stress. I had just lost a vehicle in a total-loss accident, and needed to replace it quickly. To their credit, no-one at the dealership took advantage of this overly motivated buyer, and instead gave me an honest, fair price on exactly the vehicle I was looking for, with the features I needed. Financing was fair and it felt like we were working together to fit a plan to my needs instead of competing to negotiate a deal. Lax was patient and knowledgeable about the cars she was selling. I'm happy with the product and the process. Thanks! More
So for the past few months my car has had this loud ticking sound coming from the engine. I took it to Redlands Ford about a month ago thinking they'd be able to figure out what the noise was, and fix ticking sound coming from the engine. I took it to Redlands Ford about a month ago thinking they'd be able to figure out what the noise was, and fix it. It sat there for a week and a half and in the end, they didn't give me an answer, saying only that "Some fuel injectors are just loud like that." Well tonight I opened up the hood, took out the spark plug and ignition coils, cleaned them, and put them back in. The loud ticking noise is completely gone. 100% improvement. I believe that my car just sat in Reldands Ford's parking lot for a week and a half. What a bunch of jokers. All they had to do was take my spark plugs out to fix the problem and they didn't even do that, obviously. They straight lied to my face when they told me that "Their mechanic had spent many hours troubleshooting the problems with no luck." Don't take your car there, they are a bunch of crooks. More
Absolutely the best experience!! Between the two of us Absolutely the best experience!! Between the two of us that went for the purchase of a new Ford Explorer Limited, we have purchased 18 new cars over Absolutely the best experience!! Between the two of us that went for the purchase of a new Ford Explorer Limited, we have purchased 18 new cars over the years. The Internet/Fleet salesman Richard was great! No pressure, no haggle, just an awesome experience. I already told a few family and friends that are in the market for a new Ford soon. THANKS GUYS!!!! More
It was a pleasure working with Richard Jerez and Anthony Silva they made my purchase of my 2011 Ranger very smooth and easy Richard and Anthony did a Great job and I would recommend Redlands Ford to anyone. Silva they made my purchase of my 2011 Ranger very smooth and easy Richard and Anthony did a Great job and I would recommend Redlands Ford to anyone. "Thanks" More
I had a great experience at Redlands Ford. I worked with Lax Weerasinghe from internet sales and I got a very good price and her customer service was fantastic. I enjoyed the internet sales much more the Lax Weerasinghe from internet sales and I got a very good price and her customer service was fantastic. I enjoyed the internet sales much more then a typical sales person. More
Went there on 3/3/12 to purchase a used 2011 Ford Explorer. Very nice vehicle and friendly staff. We made a deal on the vehicle. When we went to sign the paperwork they raised the price $3800 on us. Explorer. Very nice vehicle and friendly staff. We made a deal on the vehicle. When we went to sign the paperwork they raised the price $3800 on us. It was 11pm at nite, their response was "just sign it, its just numbers" and the Manager Gerardi threw a temper tantrum in the lobby of the dealership. He started screaming at me loud. I was with my wife and children and they had to hear this. I was definately a victim in this situation. I did not buy the vehicle and would not recommend anyone from buying a vehicle at Redlands Ford. More