Ken Grody Ford Inland Empire

Outstanding car buying experience! Mr. Fletcher went out of his way to accommodate me. He even drove 2-1/2 hours to pick me up when he heard that I had totaled my old vehicle. Excellent customer service! of his way to accommodate me. He even drove 2-1/2 hours to pick me up when he heard that I had totaled my old vehicle. Excellent customer service! The truck was exactly what I was looking for More

If you are considering a new Ford I would recommend contacting Nick Fletcher in the Internet Sales department. He contacted us right away upon our internet query and was able to answer all the questio contacting Nick Fletcher in the Internet Sales department. He contacted us right away upon our internet query and was able to answer all the questions we had. We made an appointment to meet with him at Redlands Ford and he was able to get us in a new Ford Escape with the payments we were looking for. For once, it was a pleasant car buying experience. Also, another reason for purchasing through Redlands Ford is their service department in fantastic! I've been going to them since I purchased my first Ford Escape in 2002. They have the fastest service and best prices in town. More

The service department at Redlands Ford is outstanding. They always have my vehicle serviced in a timely manner and it's done right the first time. Their prices are very reasonable and their employees are They always have my vehicle serviced in a timely manner and it's done right the first time. Their prices are very reasonable and their employees are top notch. I would recommend Redlands Ford service department to anyone. This department was the main reason I bought a new 2014 Ford Escape instead of going to another brand. More

This is the first time that we have applied for a auto online and it was fantastic. The service from the time we arrived until we left was exceptional. What normally takes a really long time - they acco online and it was fantastic. The service from the time we arrived until we left was exceptional. What normally takes a really long time - they accomplished as fast as they could. Everyone we spoke to were friendly, informative and helpful. We left feeling very satisfied with Redlands Ford and we wouldn't hesitate to recommend them to anyone. Sincerely, Carol J. Olmo More

Lax and the team at Redlands Ford did a great job of making us feel welcome. Everyone was up front and honest about the pricing, and we felt like we got a fair deal. making us feel welcome. Everyone was up front and honest about the pricing, and we felt like we got a fair deal. More

Friendly, courteous service by all personnel. Answered Friendly, courteous service by all personnel. Answered questions - knowledgeable about their products and services. Helped setup mytouch phones, et Friendly, courteous service by all personnel. Answered questions - knowledgeable about their products and services. Helped setup mytouch phones, etc. Finance person explained options and answered my annoying questions patiently and courteously. More

After a bit of a rocky start (due to miscommunication, it happens) I bought my new 2013 Focus ST with the exact color and options I wanted. No BS, no games, Nick was very helpful and communication was great. happens) I bought my new 2013 Focus ST with the exact color and options I wanted. No BS, no games, Nick was very helpful and communication was great. I would highly recommend the Redlands Ford team to anyone looking for a new Ford. More

They were all very friendly and not pushy. I love my new car and hope that everyone has the same expierence as I did. Thank you all for your great service and hard work making my purchase so stress free... car and hope that everyone has the same expierence as I did. Thank you all for your great service and hard work making my purchase so stress free...... More

We were looking for a new vehicle for our family that would work well with our needs. We were looking for a F-150 and started on the internet. The responses that we received from our sales person were qu would work well with our needs. We were looking for a F-150 and started on the internet. The responses that we received from our sales person were quick and informative. When we came to the dealership to purchase, our sales person worked hard to get us exactly what we were looking for. More

Staff helped with the choice of the new car. She was very helpful in giving suggestions and over all knowledge of the vehicle. She called and asked if we were happy with the vehicle and if we had any questio helpful in giving suggestions and over all knowledge of the vehicle. She called and asked if we were happy with the vehicle and if we had any questions More