Ken Grody Ford Inland Empire

Fleet Sales person lax. I dealt with Lax in fleet, so personable. The dealership is in process of remodeling, so was hard to find a parking place.Didn't stop me tho. I dealt with Lax in fleet, so personable. The dealership is in process of remodeling, so was hard to find a parking place.Didn't stop me tho. More

Unbeatable Pricing & Service Christofer Rivas was able to find a great vehicle that was within our price range and went above and beyond to make our buying experience hassle free. Christofer Rivas was able to find a great vehicle that was within our price range and went above and beyond to make our buying experience hassle free. It was my first time purchasing a vehicle from them and I couldn't be happier. In addition, I would most defiantly recommend the Redlands Ford dealership because they go the extra mile to ensure customer satisfaction. More

Helpful people, no pressure We were surprised how much we enjoyed the experience at Redlands Ford buying our 2015 Ford Escape 4wd. Had a lot of contract options to explore and en We were surprised how much we enjoyed the experience at Redlands Ford buying our 2015 Ford Escape 4wd. Had a lot of contract options to explore and ended up with what fit our needs best. Thanks to Orlando, Sergio, Reuben and Tina. It was a pleasure with all of you. And a shout out to Sergio who spent quite a bit of time getting us familiar with the vehicle. It's really nice that we are now even more impressed with the vehicle, now that we have driven it a while. Highly recommended. More

Great car buying experience I bought a 2015 Ford Edge from Redlands Ford today, My salesperon was Chris Rivas, he was professional, knowledgeable and made the transaction seamles I bought a 2015 Ford Edge from Redlands Ford today, My salesperon was Chris Rivas, he was professional, knowledgeable and made the transaction seamless. I highly recommend Redland Ford and Chris Rivas for your next car purchase! More

Great price, wonderful service. My internet query was quickly answered by Lax. I was given a great price, good trade in value and nicely discounted extras. The entire experience was My internet query was quickly answered by Lax. I was given a great price, good trade in value and nicely discounted extras. The entire experience was great. Thank you Lax,Luis and Tina. More

Great Buying experience & excellent customer service! We worked with Sergio & Luis Prez and had a great experience! Sergio was great sales man. He never made me feel pressured to buy. Best Car buying expe We worked with Sergio & Luis Prez and had a great experience! Sergio was great sales man. He never made me feel pressured to buy. Best Car buying experience in my book. More

Raptor Sergio in internet sales has gone far beyond what was expected. This is the second vehicle I have bought from Sergio, in internet sales. As a matte Sergio in internet sales has gone far beyond what was expected. This is the second vehicle I have bought from Sergio, in internet sales. As a matter of fact Sergio far exceeded expectations looking for just the right truck for me. Taking almost six months, he took the time to listen what I wanted and found me exactly what I wanted. No games, no BS, no putting on airs, just honest integrity. Redland Ford has earned both my trust and admiration. I will buy all my vehicles from Redlands Ford. - More

buyer I will not buy another truck from this dealership because they lie they tell you one thing and then you go to sign the contract is nothing what they p I will not buy another truck from this dealership because they lie they tell you one thing and then you go to sign the contract is nothing what they promised you again I will not buy another vehicle from this dealership be warned More

Excellent and quick car buying experience! I have purchased many cars in my lifetime and I would have to say that Nick made this purchase one of the easiest, quickest and most enjoyable experie I have purchased many cars in my lifetime and I would have to say that Nick made this purchase one of the easiest, quickest and most enjoyable experiences that I have had buying a vehicle in a long time. He was very honest and up front with me which is what I value most in a sales person. Tina in finance was also a joy to work with, very helpful, and excellent customer service! More

Buying a new car/trading in an old one We drove 35 miles to the Redlands Ford dealer instead of buying from Colley Ford in Glendora because of the referral by AAA and the AAA pricing we wer We drove 35 miles to the Redlands Ford dealer instead of buying from Colley Ford in Glendora because of the referral by AAA and the AAA pricing we were given in an email from Carrie at Redlands Ford. It showed $28,869 as the "AAA Auto Club Price," a savings of $4936 from list price. Turns out she included the $3000 rebate in that number. We expected the rebate in addition to that number as was explained in the fine print of the email. We should have walked at that point. It was a big disappointment and even a "bate and switch" scam. I appreciated that she was knowledgable about some things and quickly got good answers to questions she did not know. The time with Tina was fine. One last complaint: when we took delivery the plug-in battery had not been charged. More