Ken Garff Honda Riverdale - Service Center

Excellent service department! Worked with Alex Ruiz. He had my car's issue diagnosed and repaired quickly Worked with Alex Ruiz. He had my car's issue diagnosed and repaired quickly More

Dino was great in getting the truck checked in and the work started. He communicated throughout the process and we had a back and forth texting over the work recommended before deciding what was best for work started. He communicated throughout the process and we had a back and forth texting over the work recommended before deciding what was best for the mileage. The work was completed in a timely fashion and I was able to pick it up at my convenience. Overall, I'm very satisfied with the service work done and everyone involved in caring for my truck. More

I bought my first Honda in 2010 and had all the required service and other services performed there because of the courteous and prompt attention to my issues. I just bought my second Honda and very pleased service and other services performed there because of the courteous and prompt attention to my issues. I just bought my second Honda and very pleased with the sales department More

They are always polite and thorough and they get the work done quickly, which is a huge plus when waiting around with a 3 year old! done quickly, which is a huge plus when waiting around with a 3 year old! More

Used the online tool to schedule our appointment for a headlight problem that hadn't been fixed with a new bulb. Our appointment was in the AM. We dropped the car off, arranged for transportation and wait headlight problem that hadn't been fixed with a new bulb. Our appointment was in the AM. We dropped the car off, arranged for transportation and waited. We contacted them several times during the day and they kept saying that it would be checked soon or needed to be taken to a different facility. Finally, they told us they would have to keep it overnight. There was never any offer of a loaner vehicle or an explanation as to why it was taking so long. In fact, we should have been offered the opportunity to bring our car back the next day when they had time for it. So, the next day, they contacted us letting us know that it was a bad fuse, literally a five minute fix. Very frustrated that we were scheduled for a time when obviously there wasn't time to work on our car. We would have been better served by going to AutoZone. More

Jacob is a pleasure to work with and is always polite and professional. He takes excellent care of us every time we come in. professional. He takes excellent care of us every time we come in. More

Josh took great care of me! Thank you very much for your service standard and professionalism. Thank you very much for your service standard and professionalism. More

This Honda Dealership did a fantastic job checking my vehicle in, providing updates, and providing the service. vehicle in, providing updates, and providing the service. More

There was no problem in making an appointment that was convenient for me and the work was completed faster than expected. convenient for me and the work was completed faster than expected. More