Ken Garff Honda Riverdale - Service Center

Very pleasant. They did what they promised. I was having charging system problems had to jump to start took in to Grant Brubaker he found it wasn,t a charging problems it was a short in the aud I was having charging system problems had to jump to start took in to Grant Brubaker he found it wasn,t a charging problems it was a short in the audio system. They replaced the radio and fixed the problem. He called me and sent a driver to my home to pick me up. More

Taken advantage of. I was taken advantage of because I am an inexperienced, young, girl. I walked in planning on receiving a prepaid service that I opted for when purchas I was taken advantage of because I am an inexperienced, young, girl. I walked in planning on receiving a prepaid service that I opted for when purchasing my car one year ago and left paying $200 for services I did not really need, because that was “required for my car to be fully maintained and ready to go.” They told me that after only one year, my services had “lapsed.” discounted me only $30 for the service that I originally went in for when I should have been discounted much more. I’m very disappointed and won’t be going back unless I have someone experienced with cars with me so I won’t be taken advantage of. More

Excellent Service The experience with the service team was excellent. If any improvements could be made, I believe it would be best to remove the metal debri (washers, The experience with the service team was excellent. If any improvements could be made, I believe it would be best to remove the metal debri (washers, bobby pins, etc.) from the parking lot. Having taken a screw in the tire two or three weeks prior to my visit, I have been more conscientious of was is on the ground where I am parking. Due to the service teams honesty and clarity about the condition of my car, as well as understanding of my concerns, I plan to return services I was made aware of. More

Great communication and service thanks for the quick service and the shuttle ride to work. I was kept up to date on the status of my car and was able to have a ride to and from wor thanks for the quick service and the shuttle ride to work. I was kept up to date on the status of my car and was able to have a ride to and from work. thanks! More

Brake service Service department personnel have always been extremely friendly and helpful. They explain what needs to be done and gives an estimate on the cost. D Service department personnel have always been extremely friendly and helpful. They explain what needs to be done and gives an estimate on the cost. Did an outstanding job on the service and even got a car wash as a bonus. More

Well Done During a very busy holiday season afternoon, the service center finished a recall fix on my Pilot 20 minutes earlier than estimated. The service manag During a very busy holiday season afternoon, the service center finished a recall fix on my Pilot 20 minutes earlier than estimated. The service manager was helpful and kept in touch with me so I did not feel forgotten. I was impressed with my first ever visit and plan to use Ken Garff again in the future. More

Service Grant did a great job! I appreciate everything he did for me, keeping me informed etc - my car was finished in a timely manner and nice a clean :) Grant did a great job! I appreciate everything he did for me, keeping me informed etc - my car was finished in a timely manner and nice a clean :) More

Excellent Staff I recently stopped by Ken Garff Honda Riverdale Service Department to see if they could work me in to have my car inspected and registered. I also ha I recently stopped by Ken Garff Honda Riverdale Service Department to see if they could work me in to have my car inspected and registered. I also had brought my other car in to see if they had time to change a recalled part, and a transmission flush. I was impressed with the service and that they could do both vehicles while I waited. Suda was very helpful in getting me in and out in a very short time. He made sure that I didn't need anything while I waited. I would highly recommend looking him up if you have any problems with your vehicles. More

“Over and Above” Rick has always treated my whole family fairly. He goes out of his way to make sure we are pleased with the service provided. My 93 year old mother ju Rick has always treated my whole family fairly. He goes out of his way to make sure we are pleased with the service provided. My 93 year old mother just had her car detailed at Ken Garff and when she picked up the car, she just cried happy tears,! Rick is always there to answer her questions even if it’s how do I adjust my seat or turn on my inside lights. Rick runs a tight ship . Check him out. Thanks Rick .Virginia Zrebski and Cindy Harris More

Excellent service! Grant was very friendly and professional. He was able to answer my questions and was responsive with my concerns. I’ve never had a negative experi Grant was very friendly and professional. He was able to answer my questions and was responsive with my concerns. I’ve never had a negative experience with the services I’ve received at this dealership. I’ve had some kind of Honda since 1997 and have never taken my Honda anywhere else because of the great employees and work they do at this particular dealership. More