Ken Garff Honda Riverdale - Service Center

Pleasant Always clean courteous and fast. Enjoy the popcorn and coke. I feel I am treated with honesty. Don’t feel I have been gouged when I walk out the door Always clean courteous and fast. Enjoy the popcorn and coke. I feel I am treated with honesty. Don’t feel I have been gouged when I walk out the door. I feel any repairs recommended are valid. More

Super Fast Very fast service...it was a happy surprise to be in and out so quickly. Had a ride fall through so I was prepared to wait with a book. I didn't even Very fast service...it was a happy surprise to be in and out so quickly. Had a ride fall through so I was prepared to wait with a book. I didn't even need that. In and out 👍 More

Problem Perez Frank Perez solved every issue with knowledge and a smile. Made sure I got a Uber back too! It doesn't get much better than that! Frank Perez solved every issue with knowledge and a smile. Made sure I got a Uber back too! It doesn't get much better than that! More

Service Although I had to bring my vehicle back multiple times Robert did a great job of working around my schedule in order to complete all that was needed. Although I had to bring my vehicle back multiple times Robert did a great job of working around my schedule in order to complete all that was needed. I believe they could have completed everything with a single visit had my needs not been under such tight constraints More

Wonderful Thank you very much!! You guys are great! Would recommend to anyone. Very fast, fair and professional! Top notch business. And you should give Mike an Thank you very much!! You guys are great! Would recommend to anyone. Very fast, fair and professional! Top notch business. And you should give Mike and Suda a raise! More

Left me without any updstes At first I was highly impressed. I had a number I could message that would message me back, I got a video from the technichian, very good communicatio At first I was highly impressed. I had a number I could message that would message me back, I got a video from the technichian, very good communication. The problem is, the technichian left the company and my car just sat there without any work being done, and without anyone notifying me so the 3 days my car was there, it was literally just sitting there. I wish someone would have reached out. When I reached out to them, I was told the technichian was off that day. Someone called me back HOURS later and were clearly reading from the computer without knowing anything about what was happening with my car. They said they'd have the work done in 1 hour. I got there 1 hour later and still had to wait 40 minutes for them to finish. Then they skipped the car wash to get it to me since they ran out of time. All.of this, despite the fact that they had my care over 3 days!!!!! I will never be back. When I was explaining my frustrations to the last person, all I got was ok here are your keys. More

Oil change and tire rotation Very easy to make a appointment and get my oil changed and switched out my winter tires/wheels to my stock tires/wheels. They had my service done in t Very easy to make a appointment and get my oil changed and switched out my winter tires/wheels to my stock tires/wheels. They had my service done in the time that they promised me. More

Fast and Kind The staff got me in and out in about 40 minutes. They were super kind to me and did not try to pressure me into unwanted services. The staff got me in and out in about 40 minutes. They were super kind to me and did not try to pressure me into unwanted services. More

Brake controller installed Honda service worked with State Trailer and got my brake controller installed! The Passport is new but between the two they got it figured out and got Honda service worked with State Trailer and got my brake controller installed! The Passport is new but between the two they got it figured out and got it taken care of for me with a nice surprise at the end that it cost less than I was quoted making me even more happy! More

Always Going the Extra Mile I had a nail in my tire that was found during my oil change. Josh, a service person not assigned to me, called over to my tire company to have them he I had a nail in my tire that was found during my oil change. Josh, a service person not assigned to me, called over to my tire company to have them help me even though it was close to closing time. I was so thankful for that kindness. More