Ken Garff Honda Riverdale - Service Center

Not sure Didn’t have recall part, said next day, then Monday. Told them I was disappointed then magically found headlight from other dealer. Installed so fast Didn’t have recall part, said next day, then Monday. Told them I was disappointed then magically found headlight from other dealer. Installed so fast clips and an undercarriage part not re-installed. I imagine my part is in service Dept somewhere? Not impressed . I will be sure to share story! Next time have the service guy put the rest of the parts back on my car!!! More

No contact through repair process Haven't received status update at all unless I've called. They said they would keep me informed but, it's been 3 weeks and I have no idea what stage m Haven't received status update at all unless I've called. They said they would keep me informed but, it's been 3 weeks and I have no idea what stage my vehicle is at. They do good work but their communication is severely lacking. More

Unmatched Service I have been servicing my vehicles here for the better part of 12 years (we have 4 Honda vehicles). The staff are always friendly, helpful, and willin I have been servicing my vehicles here for the better part of 12 years (we have 4 Honda vehicles). The staff are always friendly, helpful, and willing to give objective advice on vehicle repairs. Rick Johnson is a fantastic Service Manager and it shows by the way his staff perform. More

Excellent service I was told it would take an hour and fifteen minutes to get my honda crv serviced. They called and said it was ready in 45 min. I also bought my hon I was told it would take an hour and fifteen minutes to get my honda crv serviced. They called and said it was ready in 45 min. I also bought my honda from ken garff and the price was very fair. Not over priced like all the other dealers. I only gave 4 stars because I would have liked a loner car to use while mine was serviced. And they also didn't reset the oil service percentage indicator. It wasn't hard for me to do however. More

Service at Ken Garff Honda Riverdale To date my experience at Ken Garff Honda Riverdale has been excellent. I highly recommend the service department and will continue taking my cars the To date my experience at Ken Garff Honda Riverdale has been excellent. I highly recommend the service department and will continue taking my cars there for maintenance and repairs. More

I was well taken care of I had a tire pressure alarm which was a screw in my tire. The y squeezed me in and I was out of there in about an hour. Great job! I had a tire pressure alarm which was a screw in my tire. The y squeezed me in and I was out of there in about an hour. Great job! More

Accident repair We needed accident repair. James was great in keeping it all moving along. He found additional problems that needed fixing and got it done. James was We needed accident repair. James was great in keeping it all moving along. He found additional problems that needed fixing and got it done. James was great. More

I had an appointment for oil change... Not thrilled I had an appointment for oil change. Got there, told 1 hr, took over 90 minutes. Paid for advantage care, like $109.99 but ended up at $119. Frustr I had an appointment for oil change. Got there, told 1 hr, took over 90 minutes. Paid for advantage care, like $109.99 but ended up at $119. Frustrating experience. More

Rick and his team always take care of me! They always get me in and get the problem fixed in a timely manner. I've taken all my vehicles here for a long time and plan to continue. Luv the se They always get me in and get the problem fixed in a timely manner. I've taken all my vehicles here for a long time and plan to continue. Luv the service! More

Excellent service I took my car in to be serviced. The employees were knowledgeable, helpful and friendly. My car service was completed within the time frame given. It I took my car in to be serviced. The employees were knowledgeable, helpful and friendly. My car service was completed within the time frame given. It was an overall great experience. More