Ken Garff Honda Riverdale - Service Center
Ogden, UT
2,872 Reviews of Ken Garff Honda Riverdale - Service Center
Yearly Vehicle Renewal Process Have been having our Honda serviced at Ken Garff Honda for awhile now. We are very pleased with their forthrightness in letting us know what services Have been having our Honda serviced at Ken Garff Honda for awhile now. We are very pleased with their forthrightness in letting us know what services need to be done and allowing us the option to accept or decline such services. They also provide us with a cost of such services. If we decline a service do to the cost, they do not make us feel obligated to have such services performed. We have returned (at our convenience and financial ability to pay) for other recommended services. More
SAVED US! Broken down car, 4 crying kids, drove us home! This is not your typical review. Couldn't make this up if I tried. Jeremy Butler at Ken Garff literally saved our butts. Saturday night after all of t This is not your typical review. Couldn't make this up if I tried. Jeremy Butler at Ken Garff literally saved our butts. Saturday night after all of the mechanic shops shut down for the weekend our car decided to have some major sensor issues and would not drive at all, leaving us stranded about 1.5 hours from home with 4 crying kids in the car. Called Ken Garff and Jeremy jumped to work and went way way above and beyond, bending over backwards to not only pick us up (yes all 6 of us, what!) and he drive us 1.5hours back to our home and towed our vehicle back to Ken Garff. It literally humbled me to see someone go out of their way to help someone else. I tried to give him money for the trip and he wouldn't take it because he is an amazing guy. The next day Ken Garff towed our car and Kevin had it fixed and ready to drive by noon the next day these guys are on top of it. You would think after an adventure like that we would have an outrageously huge bill, but they were very very reasonable and definitely have my business for life because of this situation. I will tell this story for years to come. Thanks again Jeremy we appreciate your help. Thanks Kevin at Ken Garff. We love you guys! More
Good.service, Frank was clear and explain everything about the service in my car. The waiting was ok but he offered me if I want to ride the shuttle. about the service in my car. The waiting was ok but he offered me if I want to ride the shuttle. More
Oil change and Tag renewal The appointment went smooth even with an overflow of customers coming in for service. Tag renewal was really convenient since emissions and tags were The appointment went smooth even with an overflow of customers coming in for service. Tag renewal was really convenient since emissions and tags were done and given on-site. Thanks for the great work Team Honda More
Have always received great service from your service department. Really like the videos the service tech texts to customers from the shop. Helps explain what is going on with the vehicle. department. Really like the videos the service tech texts to customers from the shop. Helps explain what is going on with the vehicle. More
Repairs fixes and inspections were done quickly and efficiently. Rock chip repair was exceptional. Took Honda on a 3500+ Road trip and performance was great efficiently. Rock chip repair was exceptional. Took Honda on a 3500+ Road trip and performance was great More
Had ClearBra protective film installed I chose Ken Garff to have the Clear Bra protective film installed on my Honda Accord. Working with Alex was easy and professional. I dropped the car o I chose Ken Garff to have the Clear Bra protective film installed on my Honda Accord. Working with Alex was easy and professional. I dropped the car off at the agreed upon time and it was ready when promised. The install is nearly invisible and I'm thrilled to keep the front of the new car protected from the endless bits of rocks and other debris found on Utah roads and highways due to ongoing construction and repair. I'll be back at Ken Garff for all the maintenance on my vehicle and look forward to dealing with Alex again. More
Fantastic service department I always have a good experience at their service department. Now they are sending me online videos of the inspections from the mechanic. It's awesome. I always have a good experience at their service department. Now they are sending me online videos of the inspections from the mechanic. It's awesome. More
Outstanding Service The entire service department at Ken Garff Honda conducts themselves in a professional and extremely courteous manner. I completely trust this deal The entire service department at Ken Garff Honda conducts themselves in a professional and extremely courteous manner. I completely trust this dealership, the service experience could not be better. My husband and I are on our 3rd new Honda from Ken Garff ... we will back back for #4 :) More
I called for an appt. and when I arrived, they took my car right back for service. I had the emissions done and an oil change. I also paid for the taxes and they put my new sticker on. I ask them to check car right back for service. I had the emissions done and an oil change. I also paid for the taxes and they put my new sticker on. I ask them to check tires and rotate them. Great service! More