Ken Garff Honda Riverdale - Service Center

I really like going to Ken Garff Riverdale. I have been to others but This one feels better. The professionalism and work is great. I have never had any problems with my vehicle after I left. Great work fr to others but This one feels better. The professionalism and work is great. I have never had any problems with my vehicle after I left. Great work from the mechanics. More

I am on call 24/7 and go out of town with my job. Gotta be able to be there at the drop of a hat. Therefore it is next to impossible to schedule an appointment to get my oil changed. Aside from that it is be able to be there at the drop of a hat. Therefore it is next to impossible to schedule an appointment to get my oil changed. Aside from that it is a 5 star rating. The people are great and I feel taken care of. More

I have trusted Ken Garff to service my vehicle for years now. I was having some routine work done and Dino found me and told me he saw a rock chip and that they could fix that for me while I was here. I did now. I was having some routine work done and Dino found me and told me he saw a rock chip and that they could fix that for me while I was here. I didn’t know they offered this service! Just one small example of going beyond for your customers. I have also worked with Devin, who is always very professional and kind. I love how the mechanics send you a video of what they are seeing and recommending. More

Kelby Neilson is a top notch service writer, keeping the customer in mind as he goes about his work in the service department. The customer is informed and never given any thing but the truth about their ve customer in mind as he goes about his work in the service department. The customer is informed and never given any thing but the truth about their vehicle. That is so important these days with budgets tight because of the times we are in. Take your rig to Kelby you will not be disappointed. More

Frank in the service department is wonderful to work with. He took care of everything. They provide a great explanation of the services they did. with. He took care of everything. They provide a great explanation of the services they did. More

Felt they wanted my business and were willing to earn it. Pricing was advertised less than shop rate and they went the distance to honor the advertised pricing. Pricing was advertised less than shop rate and they went the distance to honor the advertised pricing. More

After starting the 100,000 mile timing belt service and tune up I was informed about a possible need to have a seal changed that would cost another $300 to $400. I was already spending $2,300. If the cha tune up I was informed about a possible need to have a seal changed that would cost another $300 to $400. I was already spending $2,300. If the changing of the seal is common the seal change should be part of the expensive 100,000 mile services. I hated that the service scheduler tried to cross sell me in an intimidating way the additional service. If I were not educated about about car care because my dad was a mechanic for years I would have succumbed to his tactics. I do not appreciate this kind of behavior. More

Had a strange random vibration on my new ridgeline. Ryan a service tech went with me for a drive. He was able to identify a power steering cover issue He had learned about on a Honda tech website. In less t a service tech went with me for a drive. He was able to identify a power steering cover issue He had learned about on a Honda tech website. In less than 30 minutes he was able to add some insulation and secure it and fix the problem. Grateful for a mechanic that goes above and beyond and has the skill and knowledge to identify and fix my problem. More

Excellent service. Thank You Actually I have said everything needed to be said. Please take the minimum number of words off. It is the reason many won't answer these service center ratings. Sa everything needed to be said. Please take the minimum number of words off. It is the reason many won't answer these service center ratings. Satisfied? More

Price was a little high, I would suggest when multiple services need to be done, creating a package discount deal. But Devin was very respectful and amazing to work with. services need to be done, creating a package discount deal. But Devin was very respectful and amazing to work with. More