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Ken Garff Honda Riverdale - Service Center

Ogden, UT

4.7
2,820 Reviews

2,820 Reviews of Ken Garff Honda Riverdale - Service Center

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September 30, 2021

Very happy with service experience. Everything was appropriate and as expected. Thank you very much More

by DANNBYCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2021

Awesome service! Quick and easy! The team was engaged and took care of all my needs. Recall was complete and we trust Honda to take care of all our needs. More

by Hemi badass!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Gum
September 29, 2021

The service dept was very courteous and professional. I don't like that the company keeps pestering you to write a review. More

by mdh4437
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2021

I had to get an appointment 2 days out, and then wait 1 1/2 hours to get two tires checked for leaks. The service center seems too small and busy to deal with minor issues. I have a service plan for thr More

by LAMONDV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Collin Gum
Nov 04, 2021 -

Ken Garff Honda Riverdale responded

Thank you for your feedback. We strive to provide every customer that visits us with a 5-star experience, and we are sorry to see that we did not meet your expectations when you visited our location. Our team is reviewing your experience to look for opportunities to make things right and improve for next time. In the meantime, please feel free to reach out to us directly using the contact information below. Thank you. General Manager Joey Burns joeyb@kengarff.com

September 28, 2021

The service advisor did a great job of keeping me informed on my vehicle's service, and the service was very good. More

by SOMMERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2021

It took longer than I expected it to. Dino kept me updated about the timing. More

by GRAMMIEFARMER8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2021

I am always treated so well when I take my car in for service. The techs go over and beyond for me. Jacob is great More

by LFREDERIKSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Hurd, Collin Gum
September 25, 2021

Did a great job! Very much appreciate working with Kevin, he has always been favorite service technician. More

by KEVNKAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hurd
September 25, 2021

I've been to your dealership twice. Everyone has been so helpful and attentive. I never feel un-listened to, 2hich has been a problem in the past. More

by stitchaholic_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Hurd
September 24, 2021

I received top notch service here! Fast, good quality, informative, and honest! I highly recommend them and will continue to use them for service for all of my vehicles. More

by JPETE123456789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Hurd
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