Ken Garff Honda Riverdale

WORST CUSTOMER SERVICE I bought my car a little over a week ago. This was a Certified pre owned 2018 Honda Accord. My car would not start the other day. They told me that I I bought my car a little over a week ago. This was a Certified pre owned 2018 Honda Accord. My car would not start the other day. They told me that I would have to contact my insurance to get a tow instead of getting their free towing service. My significant other was verbally abused on the phone. They didn't process my proof of income properly so my loan didn't go through. They claimed I didn't attach the documents which I sent to the sales rep MULTIPLE times. The only saving grace was Cory from Ken Garff Honda in Orem. This man took care of my and ensured my car was running properly. I won't go back to this dealership. More

Towed in, repaired fast, better than expected. Cheap Robert our service writer is great and parts counter was very thorough and knowledgeable. He has 20+ yrs. experience and it shows. Better experience t Robert our service writer is great and parts counter was very thorough and knowledgeable. He has 20+ yrs. experience and it shows. Better experience than @ Utah’s Acura dealers. I wish the failure of our driveline hadn’t occurred but the service department finished repairs quicker than we were able to respond. A single business day to fix and we were cruising along with routine maintenance we were needing completed as well. More

Great service. Honest and fast. Suda is the best. Very friendly. I feel like he doesn't tell you that you need something done that you dont. Honest and fast. Suda is the best. Very friendly. I feel like he doesn't tell you that you need something done that you dont. More

Simple They helped me identify the cars that fit my needs as well as my price range and allowed me to come to my own decisions without pressure, while inform They helped me identify the cars that fit my needs as well as my price range and allowed me to come to my own decisions without pressure, while informing me of all of my options and how they would affect my bottom line. More

My favorite Honda dealer Ken Garff always treats be well! Quick and courtetious service! Always so quick and helpful as well as willing to answer all of my questions ! Ken Garff always treats be well! Quick and courtetious service! Always so quick and helpful as well as willing to answer all of my questions ! More

Great service writer and service manager Lost my transmission but service advisor Robert helped me as much as possible deciding what to do and was very professional and knowledgeable. He als Lost my transmission but service advisor Robert helped me as much as possible deciding what to do and was very professional and knowledgeable. He also found all discounts possible. He made the experience bearable and his help was much appreciated! Jared answer multiple questions I had one day Robert was unavailable and Rick helped me with his great advice from many years of experience. Thanks Ken Garff service team! More

Great service team They are a great service team that really cares about their customers and the service they provide. I recommend them, and I generally recommend nothin They are a great service team that really cares about their customers and the service they provide. I recommend them, and I generally recommend nothing. More

Service was outstanding Because he was good at trouble shooting and knew his job at a very high level. His knowledge of the vehicle was very good and he was very helpful. Because he was good at trouble shooting and knew his job at a very high level. His knowledge of the vehicle was very good and he was very helpful. More

Just what I planned on . The advisors at Ken Garff are very informative and do a good job explaining and taking interest in reaolving the problems I’m experiencing with my veh The advisors at Ken Garff are very informative and do a good job explaining and taking interest in reaolving the problems I’m experiencing with my vehicle. I’ve never felt talked down to. My vehicle was ready when promised and was a quick and easy process!! More

First car service. It was awesome 👏 Robert helped me throughout the whole servicing process. My car was ready within few hours. Fastest and efficient service I have ever had. Thank Y Robert helped me throughout the whole servicing process. My car was ready within few hours. Fastest and efficient service I have ever had. Thank You More