Ken Garff Honda Riverdale

Oil change I came in for an oil change without an appointment. I was greeted immediately by a very friendly and professional service advisor by the name of Frank I came in for an oil change without an appointment. I was greeted immediately by a very friendly and professional service advisor by the name of Frank. He got my car in quickly and I waited in a very nice area that offered drinks and popcorn. While I waited a chip in my windshield was also repaired. Very pleased. More

Best Service Department Ever Service is always spot on; I feel like they care about me and my car. They are incredibly honest never trying to upsell repairs or services. Service is always spot on; I feel like they care about me and my car. They are incredibly honest never trying to upsell repairs or services. More

Positive experience I like going to Ken Garff for oil changes and service. I've been going for about 3 years now and they've always been honest with me and their waiting I like going to Ken Garff for oil changes and service. I've been going for about 3 years now and they've always been honest with me and their waiting lounge is great. More

Robert is awesome! I use to work with Robert and whether I was working with him, it coming in to have him help me. I always like how he makes things funny. But is also g I use to work with Robert and whether I was working with him, it coming in to have him help me. I always like how he makes things funny. But is also good at his job. More

Normal Very passive , could have and should have been more friendly and involved. Like the dealership but previously the service tech had gone through the li Very passive , could have and should have been more friendly and involved. Like the dealership but previously the service tech had gone through the list of what was done and sometimes there were problems that were made note of for me to be aware of . This time everything was green and no notes? This vehicle is 22 years old, really? More

Ezcellent Fast and easy getting checked in and out, courteous and professional service. I highly recommend. Also, the shuttle service was prompt and efficient Fast and easy getting checked in and out, courteous and professional service. I highly recommend. Also, the shuttle service was prompt and efficient as well. More

Understanding They are very informative, and helpful in deciding what needs to be done for your car. Appreciated them letting us know why repairs need to be done so They are very informative, and helpful in deciding what needs to be done for your car. Appreciated them letting us know why repairs need to be done so our car can be better for the long run. More

Great Service! I have always been impressed by the service, efficiency, and professionalism of this Ken Garff service center. They are great to work with, especially I have always been impressed by the service, efficiency, and professionalism of this Ken Garff service center. They are great to work with, especially Suda. More

Never got updates. No communication. No calls, texts, emails, no updates throughout the process. Impossible to call and get the right person. When I picked up my car I asked if anything e No calls, texts, emails, no updates throughout the process. Impossible to call and get the right person. When I picked up my car I asked if anything else was found and was told no. But the paper said I declined service on a few things when in reality I was never asked if i wanted those things fixed (Already took to another place to have finished) More

Positive experience Friendly people and good service. Michel Goodrich and Isaac Maw treated me and my family in a respectful manner. They were good listeners and answered Friendly people and good service. Michel Goodrich and Isaac Maw treated me and my family in a respectful manner. They were good listeners and answered all of our questions. More