Ken Garff Honda Riverdale

Always friendly and helpful The staff always work you in last minute. Always friendly and helpful and explain what was done to the car and I always get a feee car wash The staff always work you in last minute. Always friendly and helpful and explain what was done to the car and I always get a feee car wash More

Good communication The service center did a great job of keeping me informed on the status of my vehicle while it was in the shop. I appreciated the text updates. The service center did a great job of keeping me informed on the status of my vehicle while it was in the shop. I appreciated the text updates. More

CRV service Josh met me at the entrance and took my car right in. The part needed was available and the work was good quality with no mess. Wait time was less tha Josh met me at the entrance and took my car right in. The part needed was available and the work was good quality with no mess. Wait time was less than expected. More

Great service all the way around Frank was a true gentleman. He answered all of my questions. I would recommend frank to my friends and family. He was honest with the service that Frank was a true gentleman. He answered all of my questions. I would recommend frank to my friends and family. He was honest with the service that he provided. More

Thumbs up No compliants. Great service, timely, friendly. Love popcorn ,TV, and soda whie you wait. I like having an appointment time set up beforehand. Explain No compliants. Great service, timely, friendly. Love popcorn ,TV, and soda whie you wait. I like having an appointment time set up beforehand. Explained all services provided. More

Painless (actually enjoyable) car buying experience We did a lot of research into exactly what cars we wanted. Make/model/year down to the color. When the exact car we wanted wasn’t on the lot instead o We did a lot of research into exactly what cars we wanted. Make/model/year down to the color. When the exact car we wanted wasn’t on the lot instead of trying to push us into something else David Jacoby went out of his way to find our dream car and he did it with a smile on his face. He definitely knew all about the cars and made sure we did too by the time we drove off the lot. He didn’t rush us but didn’t waste our time either. Even when the service guys were taking a little longer he rushed back there to see what he could help with to speed the process up! No one else at we’d recommend buying a new car from. More

Outstanding Dealership Working with and purchasing our new vehicle through Ken Garff is by far the best customer/sales interaction I’ve experienced. The salesperson was prof Working with and purchasing our new vehicle through Ken Garff is by far the best customer/sales interaction I’ve experienced. The salesperson was professional, an advocate for to customer, quick to deliver on what we wanted, courteous of our time, NO games! This dealership has my business for life!!! More

Just wanted to do the recall work and get paid. It left with the same issues it had. Ken Garff was paid and I still have to figure out how to fix the issue. They brought it in fixed other recalls an It left with the same issues it had. Ken Garff was paid and I still have to figure out how to fix the issue. They brought it in fixed other recalls and the recall that was open. Asked if they would at least look at the problem to tell me what it needs and he told me to pull the panel off and look myself. More

Great experience Robert was helpful, friendly and professional. Everyone was efficient and the estimated repair time was very accurate. The shuttle service (Pam) was v Robert was helpful, friendly and professional. Everyone was efficient and the estimated repair time was very accurate. The shuttle service (Pam) was very cordial and accommodating. More

No nonsense, honest salesman The saleman didnt pressure us at all or nickel and dime us at the closing. It was the fastest, easiest and most enjoyable purchase we’ve ever made! The saleman didnt pressure us at all or nickel and dime us at the closing. It was the fastest, easiest and most enjoyable purchase we’ve ever made! More