Ken Garff Honda Riverdale

No nonsense, honest salesman The saleman didnt pressure us at all or nickel and dime us at the closing. It was the fastest, easiest and most enjoyable purchase we’ve ever made! The saleman didnt pressure us at all or nickel and dime us at the closing. It was the fastest, easiest and most enjoyable purchase we’ve ever made! More

Painless (actually enjoyable) car buying experience We did a lot of research into exactly what cars we wanted. Make/model/year down to the color. When the exact car we wanted wasn’t on the lot instead o We did a lot of research into exactly what cars we wanted. Make/model/year down to the color. When the exact car we wanted wasn’t on the lot instead of trying to push us into something else David Jacoby went out of his way to find our dream car and he did it with a smile on his face. He definitely knew all about the cars and made sure we did too by the time we drove off the lot. He didn’t rush us but didn’t waste our time either. Even when the service guys were taking a little longer he rushed back there to see what he could help with to speed the process up! No one else at we’d recommend buying a new car from. More

Thumbs up No compliants. Great service, timely, friendly. Love popcorn ,TV, and soda whie you wait. I like having an appointment time set up beforehand. Explain No compliants. Great service, timely, friendly. Love popcorn ,TV, and soda whie you wait. I like having an appointment time set up beforehand. Explained all services provided. More

Fast service and battery replacement I brought my car in at 7:45 and was leaving with a new battery by 8:30. Clear direction on warranty and other info I'll need later. Thankd. I brought my car in at 7:45 and was leaving with a new battery by 8:30. Clear direction on warranty and other info I'll need later. Thankd. More

Just wanted to do the recall work and get paid. It left with the same issues it had. Ken Garff was paid and I still have to figure out how to fix the issue. They brought it in fixed other recalls an It left with the same issues it had. Ken Garff was paid and I still have to figure out how to fix the issue. They brought it in fixed other recalls and the recall that was open. Asked if they would at least look at the problem to tell me what it needs and he told me to pull the panel off and look myself. More

Great experience Robert was helpful, friendly and professional. Everyone was efficient and the estimated repair time was very accurate. The shuttle service (Pam) was v Robert was helpful, friendly and professional. Everyone was efficient and the estimated repair time was very accurate. The shuttle service (Pam) was very cordial and accommodating. More

Most helpful and informative Good selection of cars and had helpful sales person. Appreciated going on tests drive for as long as we wanted. All questions were answered with knowl Good selection of cars and had helpful sales person. Appreciated going on tests drive for as long as we wanted. All questions were answered with knowledgeable answers. More

Oil change and repairs They always get me in when I want. I don't feel any pressure or up selling, like at oil changing places. Prices are competitive. But I go because the They always get me in when I want. I don't feel any pressure or up selling, like at oil changing places. Prices are competitive. But I go because the staff were all great. More

Outstanding Dealership Working with and purchasing our new vehicle through Ken Garff is by far the best customer/sales interaction I’ve experienced. The salesperson was prof Working with and purchasing our new vehicle through Ken Garff is by far the best customer/sales interaction I’ve experienced. The salesperson was professional, an advocate for to customer, quick to deliver on what we wanted, courteous of our time, NO games! This dealership has my business for life!!! More

Busy Service Department, Great Customer Service Vehicle received great care and service. Shuttle drivers were very courteous and friendly. Service advisor was very busy and when I got back to the Vehicle received great care and service. Shuttle drivers were very courteous and friendly. Service advisor was very busy and when I got back to the dealership to pick up my vehicle I had to wait about 20 minutes to talk to him because he was taking care of other customers. More