Ken Garff Honda Riverdale

Super Friendly and an Amazing Expierience! We came in there just to look at a vehicle and consider purchasing. After the amazing welcome and great customer service Tyler had was great! We came in there just to look at a vehicle and consider purchasing. After the amazing welcome and great customer service Tyler had was great! More

Excellent Service My Service Advisor went above and beyond to provide me details of my service. They care about their customers there and it shows. From the purchase of My Service Advisor went above and beyond to provide me details of my service. They care about their customers there and it shows. From the purchase of my new CR-V to the Service department, we were taken great care of. More

Failure to inform I brought in my pilot to have the check engine light checked as well as a recall repair. Upon pickup the check engine light was not addressed. I had t I brought in my pilot to have the check engine light checked as well as a recall repair. Upon pickup the check engine light was not addressed. I had to ask and the technician did not know. I was required to wait to find out and told I will need to bring it in again. A phone call prior to pick up and the problem resolved while my vehicle was in the shop would have made a world of difference. I will now have to spend another day without a car. More

Oil change and brake repair Treated well, kept apprised of situation and work that needed to be done. Jared remembered me several days later when I returned to have additional wo Treated well, kept apprised of situation and work that needed to be done. Jared remembered me several days later when I returned to have additional work done. More

Regular service I was at the dealership at 9am and out by 10am as promised. People were cordial and did a good job I was very HaPpy I was at the dealership at 9am and out by 10am as promised. People were cordial and did a good job I was very HaPpy More

Good experience Zach was super chill, low pressure, and showed me what I wanted without trying to upsale me. They stayed late for us when we were trying to figure out Zach was super chill, low pressure, and showed me what I wanted without trying to upsale me. They stayed late for us when we were trying to figure out our financing. Rad guys. More

Good Experience Low pressure here. They will try to upsell you on warranty type stuff a little bit, but they won't pressure you into anything you don't want for your Low pressure here. They will try to upsell you on warranty type stuff a little bit, but they won't pressure you into anything you don't want for your car. Our salesman was down to earth and answered lots of questions for us. The wait time for the paperwork was a tad high, but that's pretty normal I think for a dealership. Probably the best bang for your buck while being somewhat lowerpriced for a used vehicle with warranties and coverage. We got a 2014 Dodge Journey and love it so far! More

Great experience at Riverdale Honda. The service people were pleasant, provided good service and were very quick. I had questions about the service after I had left my car at the service The service people were pleasant, provided good service and were very quick. I had questions about the service after I had left my car at the service center. I messaged my questions and Dan was quick to respond and take care of everything. More

Diagnosis of shaking problems They were a great help find and explaining the issues that could be related to the shuddering problem and the best way to go about fixing it. They were a great help find and explaining the issues that could be related to the shuddering problem and the best way to go about fixing it. More

Just a recall! I had the car in for a simple airbag recall next thing I know I'm getting text messages and a video of the car with the hood open with all the filters I had the car in for a simple airbag recall next thing I know I'm getting text messages and a video of the car with the hood open with all the filters laying on the hood showing me that they needed replacing along with every fluid the car has. They kept texting me prices on everything they thought needed to be done! I didn't have them do the services and when I got the car home to change the filters myself I found the air filter housing was not put on correctly causing unfiltered air to enter the engine along with the cabin air filter not pushed back in and locked into place! Plus I get a call 2 or 3 times a month from a different salesperson wanting me to come trade it in for a new Pilot. I will not be doing business again with Ken Garff honda. More